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Franchised new car dealer selling new Jeep, Ram, Chrysler and Dodge cars. Also sells certified and used cars. Service and parts department for car maintenance and repair. Garavel is CT's largest Jeep dealer, DealerRater Dealer of the Year, and includes a FREE Lifetime Limited Powertrain Warranty on all new cars.
300 Westport Ave, Norwalk, CT, 06851, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 3:00 p.m. |
Very poor customer service. This dealership mis-diagnosed an issue causing damage to my vehicle and refused to honor their workmanship. I would avoid bringing anything here for service.
I have had a problem with the delaminating radio screen for over a month now, filed a complaint with Jeep and ******** and they admitted it was known issue. After 5 weeks of waiting and getting the incorrect parts, I dropped my car off and was given a loaner. After 7 full days my radio was finally repaired only for them to tell me that my battery had gone flat. They jumped the car and assured me the battery would be fine. I requested them to replace the battery and they refused telling me that it checked out healthy. My vehi... read more
Ordered a vehicle so I have to give them a down payment of $1k (Mid March). They called me and told me in order to keep my order I have to pay an additional $2K for the next day if not they will cancel my order (Beginning of May). I was told the vehicle will be ready in 6 to 8 weeks. After the second payment I was told the vehicle will be there in 4 weeks. They were not taking my calls so beginning of June I went there and ask for an updated. The vehicle was not started to build yet. They can not offer me what they promised ... read more
As others have noted, there are some serious trust issues between Garavel and those who unfortunately are tricked into becoming their customers. They are the typical sneaky dealership that your friends warn you about. Consider yourself warned, dear reader. You need to be on your toes the minute you step through their door, trust no one and nothing. Let me explain... I was looking for a new lease on a Jeep Grand Cherokee and was communicating with a Garavel sales rep over phone and email. After a short while we agreed on a 36... read more
Garavel Chrysler Jeep Dodge RAM has a 4.5 star rating with 1,621 reviews.
Garavel Chrysler Jeep Dodge RAM is closed now. It will open at 9:00 a.m.
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