This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
GAIN Group
- Automotive
- Victoria, BC
About this business
Location details
2546 Government St, Victoria, BC, V8T 4P7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their after purchase service for their Polestar cars is horrendous. Long waits for service appointments, mine was 7 weeks. Then no parts, I’ve been waiting nearly a month for parts and no update.
I am currently in the process of trying to purchase a Polestar in Vancouver from the Gain Group. The sales folks were brutal to deal with during the purchase, where I felt I was chasing them to buy a car. appointments ghosted, texts and calls unanswered or unreturned. I was in on June 26th to sign up all the paperwork. Since doing so I have not been able to get any updates on the status on my purchase or when my new car may be ready (11 days later!) In all honesty I have had better customer service buying a $2 burger than a ... read more
I’m an existing/returning customer of GAIN Auto service, and I would now advise going elsewhere. Dealing with Alfa Romeo Victoria sales staff in particular killed my ability to ever trust these guys. Really awful conduct here as far as I’m concerned. IMO they appear more interested in making a fast $ than treating their existing customers with decency & courtesy. I’ll never go back and give them my business, but apparently, that doesn’t particularly matter to the sales staff. Astonishingly shortsighted practices here…it’s ho... read more
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
Frequently asked questions about GAIN Group
How is GAIN Group rated?
GAIN Group has a 4.4 star rating with 98 reviews.
When is GAIN Group open?
GAIN Group is open now. It will close at 6:00 p.m.
Browse nearby in Victoria, BC
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com