Fuzzy's Taco Shop is a fast-casual restaurant serving Baja-style Mexican food in a fun, energetic atmosphere. We offer indoor and patio seating, and our specialties include fish tacos, nachos, burritos, queso, and ice-cold beer!
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6 months ago
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6 months ago
How to respond to negative feedback from a customer
6 months ago
2 years ago
3 years ago
Brian, we are sorry you experienced such a long wait, and that our food was not to your liking, please know what you describe does not represent our service and quality standards, and we apologize for dropping the ball. We want to follow up and make it right for you. Would you please email us? Fuzzy's Taco Shop, Berry Street. berry@e2restaurant.com
3 years ago
Hello Karen, we are terribly sorry we have disappointed you this time, and even though complaints about our food are rare, we take them very seriously. We have escalated your issue to the restaurant's General Manager and to our Upper Management team, rest assured we will take all the corrective measures for this not to happen again. Would you please email us your contact information so we can make this right for you? Fuzzy's Taco Shop berry@e2restaurant.com
3 years ago
3 years ago