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Pediatrics Infant Child & Adolescent Care
7720 N Fresno St, Ste 104, Fresno, KY, 93720, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:45 a.m. to 5:00 p.m. | |
Tue | 7:45 a.m. to 5:00 p.m. | |
Wed | 7:45 a.m. to 5:00 p.m. | |
Thu | 7:45 a.m. to 5:00 p.m. | |
Fri | 7:45 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am a first time Mom, and took my son to see Dr. Russell. She was amazing, kind, gentle and informative. I felt extremely comfortable. We are very happy!
Business response:
Hello Randi, thanks for sharing your feedback! We are happy you enjoyed your experience.
I have been taking my children to this practice for 22 years. The providers are amazing
Business response:
Thank you for sharing Trish!
My children have been coming here since birth. Since then, many pediatricians have come and gone. Service has gone downhill. Our appointment time was 4:00pm. We arrived at 3:50 pm to see a nurse practitioner. We waited in the waiting room for 1 HOUR!! 4:40pm now.... how much longer will we have to wait in the examination room?! We make a great effort to be on time for our appointments. This office needs to make an effort to call patients back in a timely manner, too. I’m pretty sure parents would appreciate that!! Update... ... read more
Business response:
Hello Pata, Thank you for your feedback. It is very much appreciated. We apologize for the poor experience today. Would you mind sending us a private message with your information? We would like to discuss this further with you.
We’ve been going here for more than 15 years and am saddened by the quality of care. Wait times are extremely long. For example our appointment was at 2:00 which we were there on time for. We waited in the lobby for 30 minutes and then after being shown a room we waited another 50 minutes. Then we still had to wait another 20 minutes before my child received their shots. This is an extremely long time for parents to keep children busy while waiting. Something needs to change or get more help please I would hate to change aft... read more
Business response:
Hello Staci, we apologize for your poor experience. We value your feedback. We would like to connect with you. May we request a private message with your contact information? Thank you.
I have been bringing my kids here for a very long time. There has been a high turnover in doctors since I began. My daughter has had 4 different pediatricians in within the last 7 years. Furthermore the wait time is outrageous even when you have an appointment. For a simple follow up you can spend 1 1/2 hours of your time when you only saw the doctor for 10 minutes. This is ridiculous. Our time is just as valuable. Please fix this.
Business response:
Hello Clara. Thank you for letting us know your concerns and we apologize for the negative experience you had in our office. Could you please send us a direct message with your contact information? We'd like to connect with you to discuss more and make sure your concerns are addressed. Thank you
Business response:
Thank you for the excellent review Ryan!
Business response:
Thank you for your five star review Casey!
Fresno Children's Medical Group has a 4.1 star rating with 162 reviews.
Fresno Children's Medical Group is closed now. It will open at 7:45 a.m.
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