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Kitahara Pontiac GMC Buick is an automobile dealership offering an inventory of new and pre-owned cars, vans and sport utility vehicles. The dealership provides new vehicles of GMC, such as the Acadia, Canyon, Envoy, Sierra, Yukon and Savana cargo. It offers an inventory of Buick models that include LaCrosse, Lucerne and Rendezvous. The dealership s pre-owned vehicle inventory includes various makes, such as Kia, Ford, Honda, Hyundai, Dodge, Chrysler and Toyota. It provides automotive technicians for various vehicle maintena... read more
5017, 5515 N Blackstone Ave, Fresno, CA, 93710, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
If you are a woman & want to go to a trusted service department..DO NOT go here! Even if you have a warranty. They will dodge the work, keep your car for 2 days. Still somehow manage to charge you for it & literally fix NOTHING!!! I left confused & broke with a bumper to bumper warranty. That’s all u need to know about this place.
I bought a new 2021 Buick Encore .I am beyond happy Javier and Fredrico...Got us the best deal possible — with Derek Prudhume Sr.
when I arrive with immediately greeted. they were fast everyone was very nice and helpful. nice clean waiting area. reasonable price for oil change I will be coming back for any other service needs
Business response:
Thank you for your kind words! We are always here for you!
Arsham in the service department is the reason I will never return to Fresno Buick ever again- not for service or a new vehicle purchase. He was rude, dismissive, unprofessional and outright combative. It was impossible to get in touch with a manger to have my complaint about him addressed. The sales team should be concerned with his actions because he is tarnishing the company name and is taking commission checks out of their pockets.
Business response:
My goodness, Jennifer, I am so sorry for your negative experience. Can you please write me a detailed message or give me your phone number? I can pass your story to the manager directly.
Come see me at Fresno Buick GMC ask for Jesus
High pressure sales tactics, beware of Javier. He will complete “4 square” sales tactic, ask you to sign a commitment to buy if they can get you certain financing numbers. Then if you don’t sign his “4 square” he won’t work very hard to help you. Go to Keller GMC in Hanford, I purchased a 2020 GMC Sierra with ZERO pressure.
Business response:
Sorry that you feel this way, Mr. Hopkins. Hope you enjoy your new truck.
David was great! My dad found the perfect truck and they brought it to him songs with the paperwork for him to sign.
Business response:
Thank you for your kind words, Shea!! Your recommendation really means a lot to us!
Never do business with Fresno BUICK GMC. I have had an issue with my car burning oil for the last year and a half. My car is included in a Class Action Lawsuit. It was in the shop 4 times in 3 months last summer. Part of the Class Action Settlement is getting my oil levels checked three times in a row, every 1000 miles. I took it in the first two times, being told the second time my car was “for sure burning oil” and to get it in as soon as I hit the next 1000 so they could get the Settlement work approved. I went in this mo... read more
Business response:
As per our conversation, it is necessary to continue the oil consumption. These test have to submitted and documented. Once gross oil consumption has been verified we will submit findings to GM to help you. Unfortunately we are the intermediary between the customer and the manufacture. As I advised you we have to be transparent and clear of our findings. If the oil is tested and found full we have to be honest and clear in our findings. I also advised you to do another oil change with us and continue the test. Seals and pist... read more
Fresno Buick GMC has a 4 star rating with 786 reviews.
Fresno Buick GMC is open now. It will close at 6:00 p.m.
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