Freshii

Azul Espinosa 

on Google

2 weeks ago

We are exchange students and really expected this place to be good, but it was such a disappointment. We got the wrong order three times (a bowl instead of a burrito, pepper although we clearly said no, and even worse: our allergy request was completely ignored – this is very irresponsible and unacceptable!). The food had way too much sauce, way too little for the high price, and the toppings we ordered were missing. Honestly, it felt like they didn’t care at all about our order or our experience. As “compensation” we only g... read more

Marty 

on Google

3 weeks ago

They really need to tell their customers the tuna they serve is RAW! I ddn't touch the meal and they wouldn't provide a refund. The "owner" who apparently is not intersted or not capable of handling customer complaints, refers all complaints to head office by providing an email address. Amanda at head office said I had to deal with the store owner. When pressed I received an email from Rey Rivera (Regional Operations Manager) promising to make things right by providing a refund to my credit card. Clearly "Rey" is not a man h... read more

Marty 

on Google

a month ago

They really should tell people that the tuna they serve is RAW! Spent $20 on a bowl only to find I couldn't eat it because of raw fish. An alternative replacement wasn't offered. 

Ro Ye 

on Google

a month ago

Uncooked rice 

Manik Mahajan 

on Google

2 months ago

I visited the Freshii at 1001 Douglas St, Victoria BC, and was disappointed with my order. I paid for a full-size salad bowl from the “Bowl-of-the-day” menu, but it was only filled halfway, which didn’t feel worth the price. The staff were indifferent and clueless when I pointed it out that the portion size was a letdown. They also magically guessed what I wanted in my bowl as in choice of rice or noodles. I hope this can be addressed for future customers.