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Freightliner Northwest

3.8

About this business

Location details

1203 SE Lake Rd, Redmond, OR, 97756, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
3.849 reviews
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blake mcdonald's profile image
blake mcdonald 
5 days ago

I'll give four stars I've had work done here quite a bit it's not completely the best but it is not the worst their techs will get you repaired and at a fair price but be warned they are often backed up with work so it could take a minute but for many otr guys this is the place when you are broke down coming through central Oregon 

mohinder singh's profile image
mohinder singh 
2 months ago

I called the Redmond dealer and talked to the lady. Very nice and polite . And told me to come in right way and took care of me. Did the diagnosis and fix the problems. Very nice people . I wold recommend everyone to go there. I am highly satisfied with the service and will go back. I am thankful for everything they did. Fair prices and good and quick quality service. 

ROGER THOMPSON's profile image
ROGER THOMPSON 
a year ago

My wife and i were driving through Redmond Oregon a few days ago and had a check engine light come on in our Diesel pusher. I called and spoke with Sterling the Service Manager and she was able to get me in first thing the next morning for a computerized diagnosis. They found the issue within a few hours along with a few other things like a coolant hose with a very small leak and some wiring that was showing signs of heat exposure "they were routed too close to the turbo by the motorhome manufacturer", provided me pictures, ... read more

Ken Jourdan's profile image
Ken Jourdan 
a year ago

People where great. But I gave more for next day air than for part, and still got it day and half, almost two after. Not sure I'll deal with them again 😕 

Akam Kandola's profile image
Akam Kandola 
a year ago

Truck was brought in on a Saturday 1/20/24 It is now Thursday 1/25/2024 and diagnostics have not been complete. The only information we have is that we have an estimate of over $1500 just to change the batteries. They will be charging us for charging the batteries for 4 hours. When trying to speak to the service department they are very rude and seem to not care. I would recommend to try a small shop before you send your Tractor here, it may be weeks before a diagnostic is even started. 

Frequently asked questions about Freightliner Northwest

How is Freightliner Northwest rated?

Freightliner Northwest has a 3.8 star rating with 49 reviews. 

When is Freightliner Northwest open?

Freightliner Northwest is closed now. It will open at 7:00 a.m. 

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