FreeStar Financial Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

FreeStar Financial Credit Union

4.2

About this business

At FreeStar Financial Credit Union, we want to find solutions to Take Your Dreams Higher. Since 1957, when we started at Selfridge Air National Guard Base, we have been serving the military and community with savings and loans to fit their dynamic needs. Now FreeStar Financial Credit Union serves military members throughout Michigan and residents in 10 Southeast Michigan communities as a full-service financial institution including mortgages that we service for the life of your home. Our free checking accounts pays you. How ... read more

Location details

37570 Southbound Gratiot Ave, Clinton Twp, MI, 48036, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.2336 reviews
Select a rating
Marge Lind Kovich's profile image
Marge Lind Kovich 
4 years ago

I am very disappointed in Freestar C.U. We've been "members" since it was Joint Military C.U. My husband recently passed away, and they refuse to let me have the money in his savings acct. He was a sole proprietor and I think we set it up wrong, but you would think they could overlook that since they've known us for years. But Snidely Whiplash is going to make me spend money I don't have to get a lawyer and go through probate, even though there is a will stating everything, upon his death, goes to me. I'm also named (by my l... read more

Krystina Skwierc's profile image
Krystina Skwierc 
4 years ago
Andrea Krumm's profile image
Andrea Krumm 
5 years ago

I've had an auto loan since 2016, NEVER have been late until June this year when I was laid off. Thought I had a job but it fell through. I was forced to start collecting unemployment as bills were piling up. In a show of good faith I chose direct deposit to Freestar and made clear I was on point for insurance which is mandatory. To my surprise all my funds were allocated to my loan they did not leave me with not a penny. Next check I had deposited elsewhere to be able to pay insurance and put food on the table. I was told b... read more

Leo Francis's profile image
Leo Francis 
5 years ago

Going through the mortgage process it has been extremely frrustrating. Appraisals weren't ordered on time delaying the process. THEN LAST NIGHT AT 8 PM WE GOT A CALL FROM THE MORTGAGE DEPT. THEY NEED A WELL AND SEPTIC TEST HOW DO I GET SOMEONE AT 8 PM ON FRIDAY NIGHT THIS WILL DELAY CLOSING UNTIL AFTER LABOR DAY ITS BEEN ONE PROBLEM AFTER ANOTHER THEY REQUSETED DOCUMENTS THEY ALREADY HAVE I WILL THINK AGAIN IF I NEED A MORTGAGE 

Justin J Boogie Hughes's profile image
Justin J Boogie Hughes 
5 years ago
Alayna M. Wilder's profile image
Alayna M. Wilder 
5 years ago

Freestar lost a customer today, horrible place to bank, never used to be. 

Drema McCall Isaac's profile image
Drema McCall Isaac 
recommend  Recommended
5 years ago

Best employees! So caring and polite! 

Anne Therese's profile image
Anne Therese 
recommend  Recommended
5 years ago

❤️ my credit union! The staff are awesome! Their online banking and mobile app were recently updated and are so much better! I love how the app is branded with the credit union’s name and colors. Both are very clean and easy to use. I’m also enjoying the new feature of viewing my credit score online AND on the app. Great job FreeStar Financial!!!! 

Wendy Richardson's profile image
Wendy Richardson 
5 years ago

I am very angry that I cannot login to my account. There is always something that you screw up. I wish I never opened this account 

Frequently asked questions about FreeStar Financial Credit Union

How is FreeStar Financial Credit Union rated?

FreeStar Financial Credit Union has a 4.2 star rating with 336 reviews. 

When is FreeStar Financial Credit Union open?

FreeStar Financial Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com