Freedom Forever - North Shore Mass

Wafaa LAHM 

on Google

a week ago

I deeply regret signing up with Freedom Forever. I was promised that I would be using 80% of the solar power produced by my system, but now I’m being told it’s only 50%. I’ve tried reaching out to multiple people, and no one is returning my calls or emails. The salesperson, Toufic, completely misled me and now says his work is done. He told me to contact Anthony Koga, who’s supposed to be the project manager, but Anthony has ignored my voicemails and emails. It’s impossible to get in touch with anyone once they get your cont... read more

Jaspreet Kaur 

on Google

a week ago

I deeply regret choosing Freedom Forever. Their own inspector confirmed that the leaks in my roof were caused by their installation. Since 9/15, I have received no direct contact or resolution, even though every time it rains, my roof leaks and more damage occurs. Each time I call, I’m told the issue has been “escalated to the business solutions team” and that they’re still “waiting for someone to be assigned to the case.” How long does it take for a company to assign someone when a customer’s home is being damaged? Freedom ... read more

Jaspreet Kaur 

on Google

2 weeks ago

I deeply regret choosing Freedom Forever. Their own inspector confirmed that the leaks in my roof were caused by their installation. Since 9/15, I have received no direct contact or resolution, even though every time it rains, my roof leaks and more damage occurs. Each time I call, I’m told the issue has been “escalated to the business solutions team” and that they’re still “waiting for someone to be assigned to the case.” How long does it take for a company to assign someone when a customer’s home is being damaged? Freedom ... read more

Audrey Mathewson 

on Google

3 weeks ago

SCAM! CON ARTISTs. No live person to talk to, Ive been calling for DAYS and the hold music just plays. They have a "contract" I NEVER had or signed with them, on a house i have sold. We had a consultation LAST SUMMER of 2024, and just the other day almost $100 was taken out of my account, A YEAR after the fact. Does that even make sense? No one can answer the phone. Mosaic is saying i have a loan of almost $25K!!! I do not!!! No installation was EVER started on my house. I had to tell them to screw off many times actually th... read more

Zoraya Gomez 

on Google

a month ago

I have such a bad experience with Freedom Forever. I called requesting them to cancel my solar project on June 2024. They always tell me that they will cancel but never do it. I have been calling to all offices around the country, sending emails and all can do to resolve this situation with no luck. I have been sent back and forth between Freedom Forever and Mosaic regarding this cancellation but none of them have showed any interest in the matter as today, a year later. I have not panels and they are already sending bills f... read more