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Free Miles Transmission Repair

4.8

About this business

At Free Miles Transmission & Auto Care, we use state-of-the-art diagnostic service equipment, modern facilities and a highly trained, professional staff. The service our customers receive is second to none, which makes our "modest shop" voted one of the best in the Hampton Roads. We service all makes and models of vehicles providing routine maintenance and complete auto repair service needed for today’s modern automotive customers. The combination of our training and years of experience make us a "go to" for all your a... read more

Location details

9911 Jefferson Ave, Newport News, VA, 23605, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.8118 reviews
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Mathew W.'s profile image
Mathew W. 
11 years ago

Mark has helped me for several years now. He has done regular transmission service on all five of my vehicles to a new transmission in my 2004 Concord in July. Even brought in my mother-in-laws car when it was time. Have had a great experience 

AUSTIN n.'s profile image
AUSTIN n. 
11 years ago

Recently had my transmission changed out on my 05 Chevy Cobalt at FREE MILES Transmission. The customer service was great, they got me in right away and worked around my schedule. A big factor for me was price, they were cheapest of a few other local shops and dealers, but also the fact that they had a rental car for me to drive. Transmission came with a warranty and has worked great since. Very easy to deal with and easy to talk to at this shop. Appreciate good customer service and how easy and fast the process was. The emp... read more

EDGAR r.'s profile image
EDGAR r. 
11 years ago

This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you! 

Anna A.'s profile image
11 years ago

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a... read more

Scott T.'s profile image
Scott T. 
11 years ago

Extremely helpful in answering all of my questions. They saved me $250 on my timing belt from what the dealer was going to charge me. They even counselled me against doing an unnecessary service to my car that another mechanic recommend because it was factory recommended. I felt they really looked out for my vehicle as well as my bottom line. I would definitely come here again. 

Daisy Y.'s profile image
Daisy Y. 
11 years ago

The work they did on Brian's Dodge pick-up was fantastic and has been running flawlessly ever since they repaired the transmission. It had been so difficult to find honest people these days to work on our "babies" but we won't have that problem anymore since both our vehicles will be taken to Mark and the guys at Free miles Auto and Transmission Repair, where we know the job will get done at a price we can live with. Finally someone we can trust and we appreciate that. 

BERNAR r.'s profile image
BERNAR r. 
11 years ago

Service and pricing was EXCELLENT! Shout out to MARK and his team of professionals! KEEP UP THE GREAT WORK GUYS!! 

Paige E.'s profile image
Paige E. 
11 years ago

This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you! 

Lewis s.'s profile image
Lewis s. 
11 years ago

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a... read more

Frequently asked questions about Free Miles Transmission Repair

How is Free Miles Transmission Repair rated?

Free Miles Transmission Repair has a 4.8 star rating with 118 reviews. 

When is Free Miles Transmission Repair open?

Free Miles Transmission Repair is open now. It will close at 6:00 p.m.  

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