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Fredericksburg Apartments
- Apartments
- Omaha, NE
About this business
Location details
3020 N 100th Plaza, Omaha, NE, 68134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
 RecommendedGoldmark has been nothing short of amazing. They are always willing to work with you. They take care of things instantly. By the far, the best company I have worked with when renting.Â
Go back to allowing residents who get any financial payments on the first of the month to pay rent in person at the office, instead of making them pay rent in some other way that would make the rent payment late every single month. Which therefore makes Goldmark able to get extra money each month from a person who is already on limited funds.Â
Business response:
Brenda Christine Becker we appreciate the feedback. It was explained to you before you renewed your lease that we no longer accept payments in our office. Instead, we have implemented paperless payment options for a more efficient, effective, and safe rent collection process. We are excited about the multiple payments options that we offer through our Resident Portal and are pleased with the positive feedback we've received about this system thus far. These online options include ACH, WIPS, or Credit Card. If you have any qu... read more
horrible place to rent fromÂ
Absolutely TERRIBLE! First, tries and enforces things that are NOT listed in the lease OR resident handbook! Pushes things off that need to be repaired for WEEKS or even months on end! When I had moved in, neither patio or main door locked, mentioned this before signing the lease and the manager told me it would be repaired the next day (moved in September and it is now April and just got fixed) Main manager here (Sunset Ridge) is VERY VERY unprofessional, refused to give me a copy of the lease(until I threatened a lawyer) a... read more
Business response:
I am sorry for your frustrations and thank you for reaching out. We apologize for missing your maintenance request at move in. We appreciate you reaching out recently to let us know and we're glad we were able to resolve that for you. You resident handbook does specify animals are not allowed on the property without prior written consent through our pet addendum and applicable fees paid. Thank you for resolving that issue. If you would like to discuss your experience further, we are happy to connect you with a Regional Manag... read more
Business response:
Amanda Jensen We appreciate you reaching out and apologize for not meeting your expectations. We will pass along these concerns to the Regional Manager for review. If you have any questions or concerns, please let us know by emailing us at feedback@goldmark.com. We'd love to hear from you! 😊Â
 RecommendedI would like to give Goldmark a 5 star rating, and I would go higher if it was allowed. A big shout-out to Liz at the Kentwood office in Fargo,ND. She goes above and beyond for her tenants and I hope she knows that there are people out there that appreciate her. The lower level apartments in my building flooded unfortunately today and Liz called me personally (and I’m guessing all the other residents) to let me know that the water would be turned off for a couple days for repairs and that she was wondering if I would like a ... read more
Business response:
Thank you so much for your kind words, Sloan! We really appreciate you taking the time to share your experience with us — even in unfortunate circumstances. Liz is truly a gem and we are happy to have her on our team!Â
No matter how short of a time or how clean you leave an apartment they keep a portion of your deposit. We cleaned up all the paint spots that they left on the floor cleaned under the stove that was filthy but no credit for that. If you have a different place that you can rent go there.Â
Business response:
June, we appreciate you leaving a review. Your apartment looked great upon move out, which we appreciate greatly. The only deduction from your deposit was for carpet cleaning. Carpet cleaning is required for all residents at the time of move out. Residents are provided the option to show a receipt from a carpet cleaning company, or have the carpet cleaning costs taken out of their deposit. If you have any questions or feel this was unreasonable, please message us or email us at feedback@goldmark.com to discuss your situation... read more
No cockroaches, also the staff at glenpond in eagan mn could be nicer.Â
*I've been waiting 2 years to write this review, because when I moved in 2 years ago, the state of the apartment was filthy and it didn't really get much better than that... *Sage Park does not plow their parking lots even after receiving 8 inches of snow. Sometimes they will go a full week without snow removal. *Residents enjoy pulling the fire alarms at all hours of the day or night. It's like a 'boy who cried wolf' situation because you never know when to actually evacuate. Bramantes, the apartment place next door, caught... read more
Business response:
Hi Becca, Thank you for your review. We are sad to read about your experience at Sage Park and never want a resident to feel how you do. We've forwarded your comments off to management so they can review and research these specific situations and improve going forward. Please let us know of anything else at feedback@goldmark.com. Thank you!Â
Frequently asked questions about Fredericksburg Apartments
How is Fredericksburg Apartments rated?
Fredericksburg Apartments has a 3 star rating with 72 reviews.Â
When is Fredericksburg Apartments open?
Fredericksburg Apartments is closed now. It will open on Monday at 9:00 a.m.Â
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