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Freddy's Frozen Custard & Steakburgers is more than your traditional American hamburger restaurant. Often voted best burger, best hot dog, best fries, and best dessert in Fredericksburg, Virginia. Freddy's uses premium quality ingredients to prepare your food fresh, after to you order it. And while Freddy's rich and creamy frozen custard has many of the characteristics of ice cream and frozen yogurt, it is actually a smoother and richer product thanks to a churning process that minimizes ice crystals and excess air.
28 S Gateway Dr, Fredericksburg, VA, 22406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 10:00 p.m. | |
Tue | 10:30 a.m. to 10:00 p.m. | |
Wed | 10:30 a.m. to 10:00 p.m. | |
Thu | 10:30 a.m. to 10:00 p.m. | |
Fri | 10:30 a.m. to 11:00 p.m. | |
Sat | 10:30 a.m. to 11:00 p.m. | |
Sun | 10:30 a.m. to 10:00 p.m. |
Wonderful retro food! Welcoming and friendly staff! EXCEPTIONAL FOOD AND FROZEN CUSTARD! AMAZING FRIES AND ONION RINGS! HIGHLY RECOMMEND!
Business response:
Well, seems like you got the full Freddy's experience. Tasty food prepared fresh in a clean, organized space all served with warm hospitality. That's Freddy's in a nutshell. We're so glad you enjoyed your visit, and look forward to serving you the 'Freddy's Way' again soon!
Yummy food! fast service and good prices. highly recommend
Business response:
Jennifer--thank you so much for your high praise and recommendation! We're so glad you had a great experience--we look forward to serving you the Freddy's Way again soon!
Great food, great atmosphere. Friendly staff.
Business response:
Thanks for the review, Ray! We hope to serve you the Freddy's Way again soon
We love Freddy's. Every Friday is "Freddy's Friday" and we have a family dinner night. The food is great and the staff is friendly!
This place was amazing. The service was some of the best we’ve ever experienced. There were 5 of us and we were really having a rough day due to a family medical emergency. The Regional Manager went above and beyond to make us happy. And he had no clue what was going on with us emotionally. He is very dedicated to providing exceptional service and seems to really like his job. It’s people like him that keep this world going around. The burgers are awesome, not too greasy. The cheese curds and fries were perfectly cooked. Eve... read more
Business response:
Paige, thanks so much for your recent visit to Freddy’s! We are so happy to hear you enjoyed your experience and we hope to serve you the Freddy’s Way again soon!
The food was fantastic and filling. My first time and I lived it.
Business response:
Malana, we're so happy to hear you enjoyed your Freddy's visit! We definitely hope to see you again soon! :)
Went here for dinner for the first time and was disgusted. Another customer grabbed our custard took a bite of it and said that they was handed the wrong custard .Then the employee proceeds to get a new spoon but it in the custard and tried giving it to me when I said I would like a new one someone just ate out of it I watched them she got a attitude asking did you see them? I hope this doesn’t happen to anyone else and the employees here can get trained on proper customer service.
Business response:
Miranda, oh no! That doesn't sound right. We are very sorry your Freddy's experience was disappointing and have forwarded your comments to the local management team for their immediate attention. Please send us your contact information securely via our website at FreddysUSA.com/connect so we can put you in touch with the local Franchise Group. They will absolutely want to hear more about your experience and make it right with you!
Great Custard ice cream
Went here today for lunch after getting service done at Pohanka. It was a great overall experience. The employees all went out of their way to give top-notch customer service, but more importantly they were all so nice. Just really kind, warm people. The food and custard were outstanding. But the customer service aspect was the part that made me want to write this review. I had my three young sons with me, which automatically puts me at an elevated stress level, basically any time I try to take them anywhere. I probably inte... read more
Business response:
Jen, we're all about that quality experience! We're so glad you stopped by, and we look forward to serving you again soon!
Freddy's Frozen Custard & Steakburgers has a 4.2 star rating with 1,319 reviews.
Freddy's Frozen Custard & Steakburgers is closed now. It will open at 10:30 a.m.
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