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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Caldwell, ID
About this business
Location details
5009 Cleveland Blvd, Caldwell, ID, 83605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
RecommendedFreddy's is my favorite place to eat a burger and fries. Their Freddy's original double is the best. extra fry sauce and season salt on the fries I've been to Freddy's quite a few times and we have NEVER had a bad experience. please never lose your quality, it is always perfection. clean restraunt and fresh delicious hot food.
RecommendedMy new favorite burger!!!
love the banana shake but the food not so much. My burger wasn't made like I ordered it and it was dry. disappointed to say the least.
Business response:
Steph, we appreciate your recent visit and value your feedback. We are very sorry your experience was disappointing, and what you describe is certainly not the experience we strive to provide every guest. Please send us your contact information securely at https://ffcsb.us/connect so we can put you in touch with the local Franchise Group. They will absolutely want to hear more about your experience!
Ordered through door dash. Dasher was great but I was supposed to have 5 pieces of chicken and I got 3 and then no drink yet I paid for one. Oh and no Freddy sauce. This is the second time I tried ordering from them in a month and I’m sorry but I probably won’t be back. Not sure what’s going on with your store but where’s the quality check??
Business response:
Julie, we regret that you had a disappointing experience with us, and are glad you brought this to our attention. Order accuracy is of the utmost importance to us. Please send us your contact information securely via our website at https://ffcsb.us/connect so we can put you in touch with the local Franchise Group.
Normally don’t have an issue with this location but this evening has left me disappointed. It would be nice if the fries were filled correctly and not smooshed down. I love the fries, sad to see the carton not full. Drive thru window person super nice though.
Business response:
Lucy, we appreciate your recent visit to Freddy's, and value your feedback! We sincerely apologize that the quality of food you received was not up to Freddy's standards, and have shared your comments with the management team. Please send us your contact information securely via our website at www.FreddysUSA.com/connect so we can reach out and make this right with you!
Today I tried to place a phone order so my husband could swing by and pick up on his way home. Unfortunately, you guys don't do phone orders and put another mark on the list of reasons to not eat there. It's more of a problem when the person who answered was already taking my order and then the "manager" gets on the phone and tells me his manager said they can't do it. The food isn't even that great and is over priced. Custard would have been nice for my son
Business response:
Marcii Lassiter, thank you so much for the great review!! We're so glad you liked the new Chop House Burger -- it's one of my favorites as well! We're particularly happy to hear your mom loves our Turtle concrete, as well!!
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4.3 star rating with 1,655 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is open now. It will close at 11:00 p.m.
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