Freddy's Frozen Custard & Steakburgers's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Freddy's Frozen Custard & Steakburgers

4.3

About this business

Location details

2745 Blairs Ferry Rd NE, Cedar Rapids, IA, 52402, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,961 reviews
Select a rating
Suzanne J. Stender's profile image
Suzanne J. Stender 
11 years ago
Jennifer Lynn Curtis's profile image
Jennifer Lynn Curtis 
11 years ago

Food was terribly made. Hamburgers so thin they were falling apart. Hotdogs so overcooked, it felt like you were eating plastic. The only thing that was moderately ok was the fries, and their so thin you can barely enjoy them. 

Business response:

Jennifer, we are so sorry to hear about your experience. Please email us at facebook@freddysusa.com. We would like to get you in touch with the district manager. 

Kathy Marie's profile image
Kathy Marie 
11 years ago

Fast and friendly service and good food. No problems at all during our visit! 

Business response:

Kathy, we're glad to hear your visit was problem free!! And thank you for the nice review! 

Corrina Todd's profile image
Corrina Todd 
11 years ago

The floor is slippery. Very hard to walk on. It was like I was ice skating. Eldery beware. Or even handicap. As myself. Food was good. If you go through drivethru 

Business response:

Corrina Todd, we are so sorry about your experience. We take your feedback very seriously, and we would like to make sure this does not happen again!! Please email us at zemried@freddysusa.com so that we may get you in touch with the district manager. 

Jennifer Sauer's profile image
Jennifer Sauer 
11 years ago

Service was good, food was hot and cooked to order, and the ice cream were amazing! We will be back! 

Business response:

Jennifer Sauer, thank you so much for the nice review. We're glas you liked Freddy's, and we can't wait to serve you again!! 

Brandi Gleason's profile image
Brandi Gleason 
11 years ago

I can't even believe what Freddy's gave me for our 'meal'. Asked for cheese on my burger- that's it. I got mustard, onions and pickles. No cheese. I wouldn't even call this a burger. I can see my hand through it. Andrew got the exact opposite toppings put on that he asked for. Our receipt is correct yet we get handed this. Of course they don't answer their phone so we leave a voice mail. This was 24 hours ago and of course they don't call us back. This exemplifies exactly how they feel about their customers. I hope corporate... read more

Corely Welch's profile image
Corely Welch 
11 years ago

Would like the burger patties to be a bit thicker, see through is a little too thin. I had a patty melt and I think the cheese was thicker than the individual patties. The Oreo Custard Sandwich is awesome though! 

Jennifer Mishler's profile image
Jennifer Mishler 
11 years ago

Skinny little french fries were great and so was the bacon steak burger! Wasn't super greasy either like some other places in town. Nice place to eat! 

Michael Givens's profile image
Michael Givens 
11 years ago

The burger was excellent and fantastic customer service. Will be back. 

Frequently asked questions about Freddy's Frozen Custard & Steakburgers

How is Freddy's Frozen Custard & Steakburgers rated?

Freddy's Frozen Custard & Steakburgers has a 4.3 star rating with 1,961 reviews. 

When is Freddy's Frozen Custard & Steakburgers open?

Freddy's Frozen Custard & Steakburgers is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com