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Fred Loya Insurance
- Auto Insurance
- The Colony, TX
About this business
Location details
5000 Main St Ste 228, The Colony, TX 75056, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was rear-ended in July by a driver insured with Fred Loya, and it’s now mid October — I’m still waiting for reimbursement for my rental car expenses. I’ve had to pay nearly $3,000 out of pocket. Throughout this entire process, nobody at this company has followed up, returned my calls, or responded to emails about the reimbursement checks. Their customer service is absolutely unacceptable. Nohely Arvizu was my adjuster and never followed up on any communications that were left for her. If I could give 0 stars, I would. Plea... read more
Support is available in both Spanish and English, but the customer service feels impersonal. Responses often seem obligatory rather than genuinely helpful.
Frequently asked questions about Fred Loya Insurance
How is Fred Loya Insurance rated?
Fred Loya Insurance has a 3.3 star rating with 56 reviews.
When is Fred Loya Insurance open?
Fred Loya Insurance is open now. It will close at 7:00 p.m.
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