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Franklin Sussex Auto Mall

4.6

About this business

Visit Franklin Sussex Auto Mall the premier tri-state dealer for new and used Chrysler, Dodge, Jeep and Ram vehicles. We have been a Chrysler Five Star dealer for over 10-years because of our sales and customer service standards. As one of the top three Chrysler dealers in the entire Northeast you will find quality, selection and value at the Franklin Sussex Auto Mall. Come and visit our Sussex, NJ dealership for high trade-in prices, excellent finance & lease specials and low prices!! 

Location details

315 NJ-23, Sussex, NJ, 07461, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.63,474 reviews
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William Mataro's profile image
William Mataro 
recommend  Recommended
4 years ago

Thanks guys love my jeep gladiator 

Steve Haggett's profile image
Steve Haggett 
recommend  Recommended
4 years ago

Excellent service dept.Very good communication and great mechanics!! 

Richard Tester's profile image
Richard Tester 
recommend  Recommended
4 years ago

The service department is superb. 

Barbara Lenartowicz's profile image
Barbara Lenartowicz 
recommend  Recommended
4 years ago

Service department is great 

Susan Guarino's profile image
Susan Guarino 
recommend  Recommended
4 years ago

Jessica was knowledgeable, personable and patient with us in buying this car. We loved that she got us what we wanted on our trade-in on the spot. Some salespeople are pushy but she was listening us from the minute we walked through the door and got the deal done easily and hassle-free. Bobby got us approved so quickly and was able to give us some extras to boot. We loved dealing with these people and will definitely recommend FSAutomall to our friends and family. 

Dan Hall's profile image
Dan Hall 
4 years ago

No one at this place has any idea what they are doing, I have been waiting on a spare tire that I paid for for four months, No communication, the sales experience was awful, full of lies and people saying any BS to your face to make the sale. Wouldn't recommend Nelson to anyone 

Business response:

Dan my apologies on the spare tire situation, my team has no control on parts availability from the manufacturer, it has been ordered unfortunately it is on back order, with release dates showing in October. I would agree at least communication to you would be in order, I guess not having any updates to share is part of the problem but none the less we could at least tell you that. As far as lying goes it is not tolerated within our organization as I assure you the dealerships integrity is important to us, we are rated very ... read more

James Bornholdt's profile image
James Bornholdt 
recommend  Recommended
4 years ago

very yes8 gj hw b new BBQ 

Kathleen Lynch-Verpent's profile image
Kathleen Lynch-Verpent 
recommend  Recommended
4 years ago

Service personnel were very nice went in for a recall and was taken care of immediately 

Toby Williams's profile image
Toby Williams 
recommend  Recommended
4 years ago

Five 🌟🌟🌟🌟🌟 Franklin Sussex AutoMall Takes Care of Its Customers !!! Great Staff Dealership & Service Department !!! 

Frequently asked questions about Franklin Sussex Auto Mall

How is Franklin Sussex Auto Mall rated?

Franklin Sussex Auto Mall has a 4.6 star rating with 3,474 reviews. 

When is Franklin Sussex Auto Mall open?

Franklin Sussex Auto Mall is closed now. It will open tomorrow at 9:00 a.m. 

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