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Franklin Memorial Hospital

2.7

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Location details

111 Franklin health commons, Farmington, ME, 04938, United States

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2.7211 reviews
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Trish Burnell's profile image
Trish Burnell 
recommend  Recommended
4 years ago

The "Plus" part of this facility is excellent. I haven't had to use the urgent care but I have been to multiple other areas of this facility and had wonderful results, care and exceptional staff interactions so far. 

Tay McKenzie's profile image
Tay McKenzie 
4 years ago

Maine med sucks go to mercy! 

Lisa K. Durost's profile image
Lisa K. Durost 
4 years ago

Maine medical partners in Westbrook is the worst 

Business response:

Hi Lisa, thank you for getting touch. I can help escalate your comment to the right department, but I would encourage you to reach out to the Patient and Guest Relations team on (207) 662-2983. 

Jillian Jacobson's profile image
Jillian Jacobson 
4 years ago

I had a horrible experience with a nurse practitioner here. I would not recommend this office to anyone after this traumatic experience. She was extremely rude and not helpful. She had an attitude with me. This office is also extremely disorganized and records have gotten lost in translation. If you have any type of mental health issues I would recommend finding somewhere more adept. 

Lillian S. Johansen's profile image
Lillian S. Johansen 
recommend  Recommended
4 years ago

People working here truly care about their patients 

Matt Maloney's profile image
Matt Maloney 
4 years ago

I don’t recommend the Maine medical center emergency room. As a matter of fact I don’t recommend this facility or any related to Maine health. I strongly recommend you go anywhere else if possible. They all provide the worst healthcare and service possible. That being said Maine medical center went above and beyond their bad service record last night. Apparently the Dr on duty Zachary Tillett does not consider a severely septic kidney issue and diverticulitis to be Emergency room worthy and will lecture you on how it is not.... read more

Business response:

Matt, we're sorry to hear this. Please contact our Patient and Guest Relations team at 662-2983 so that they can learn more about your experience. 

Sharon Surman's profile image
Sharon Surman 
5 years ago

I was recently hospitalized in Portland at Maine Medical for surgery to repair my femur bone. It required surgery and a 4 day stay in room 521. In the 4 days that I was hospitalized, not one time was there a housekeeping or cleaning person who came in to sweep, mop or clean the bathroom. I didn't make it to the bathroom until my last day, and when I finally made it there it was disgusting. There was blood and feces on the toilet and there were undergarments on the handrails that had been left from the previous patient. I cho... read more

Business response:

Sharon, we are sorry to hear this. If you haven't already, please reach out to our Patient and Guest Relations team at 662-2983. 

Marissa Ramsey's profile image
Marissa Ramsey 
5 years ago

this place really needs to inprove the quality of service they provide. 

Lisa Sanborn Smith's profile image
Lisa Sanborn Smith 
5 years ago

My husband had outpatient surgery today and the nursing staff lost all of his belongings - shoes, socks, underwear, shirt, shorts, health insurance card, driver’s license and his phone. He waited for almost an hour to be released, in pain and nauseous, while they looked for it but couldn’t find any of it, so he was wheeled out in scrubs. They think his belongings were accidentally thrown out with the trash, then sent to the compactor, and then the incinerator. But they don’t know for sure. So now we have to replace his phone... read more

Business response:

Lisa, we are so sorry to hear this. Please reach out to our Patient and Guest Relations team at 662- 2983 if you have not already. 

Frequently asked questions about Franklin Memorial Hospital

How is Franklin Memorial Hospital rated?

Franklin Memorial Hospital has a 2.7 star rating with 211 reviews. 

When is Franklin Memorial Hospital open?

Franklin Memorial Hospital is open now. It is open 24/7. 

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