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Frank S Chen, M.D.

4.7

About this business

When you access a Sutter Health network hospital, physician or medical specialist, you'll be tapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and... read more

Location details

795 El Camino Real Clark, Building, Level 3, Palo Alto, CA, 94301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7112 reviews
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Anonymous's profile image
7 months ago

My son went to see Dr. Chen for a separated shoulder. Dr. Chen barely assessed his injury, didn't ask any questions, talked the entire time, and name dropped athletes he'd worked on. He gave my son no hope of recovery, refused the surgery that would give him relief, and sent him away with nothing. Basically hurry up and wait. You won't get better, but until you've been in pain a lot longer than you have now, we won't do anything. I expected better. 

Anonymous's profile image
a year ago

Took my teenage son who was complaining about bad knee pain. Our on-call pedi referred us to him. He was over 30 minutes late, and when he finally arrived he seemed rushed during the whole appointment. He had no idea why my son had excruciating knee pain going on for 2 weeks (we had lab work and xrays done already) and could not offer me any suggestion on how to help ease his pain or next step we should do. He just kept repeating, 'I am a knee surgeon', 'I fix knees', and 'There is nothing I see to fix' in a rushed manly ton... read more

Ron G.'s profile image
Ron G. 
a year ago

Dr. Chen was amazing. My shoulder was so messed up I was turned away by 3 other Orthopedics. He even gave me a slightly pessimistic outlook on my injury. I am now 18 months after surgery and my shoulder is stronger than ever. I'm back to playing golf and I swing with no pain. I am looking forward to getting back on the slopes again this winter. Thanks to Dr. Chen for his forward thinking techniques and skills it took to fix my shoulder.  

Robbie's profile image
a year ago

Dr. Chen strongly recommended that I get surgery on a torn meniscus when I very much didn't need it. I consulted with other orthopedists and physical therapists who universally agreed that operating on my knee would be crazy. One month after my tear I was back to my usual active lifestyle (hiking, biking, running). It's been five months now and I've had no issues. Check with another doctor before letting Dr. Chen operate on your meniscus (or anything else for that matter). 

Jana in Niles's profile image
Jana in Niles 
3 years ago

I had a consult appointment with Dr Chen for a badly torn tendon in my shoulder. He explained my condition and situation more clearly than any of the other docs I consulted with. My confidence in his ability is quite high. This group of doctor treat many of the Pro teams in the Bay Area and see much worse than what I walked in with. Staff were very nice and a nurse practitioner did a very thorough pre-screen with me. I felt like this is a very collaborative group of professionals and lots of respect for each other. No pressu... read more

Becky's profile image
8 years ago

Dr. Chen was a breath of fresh air. I had two prior surgeries with another doctor that did not take care of my knee issues. He took the time to listen to me and his follow up was excellent. Dr. Chen was able to do the surgery that got me on the road to recovery! I had the last surgery 6 weeks ago and I'm almost completely back to pre-injury health! I can't say enough good things about him! I would definitely recommend him to family and friends! 

Frequently asked questions about Frank S Chen, M.D.

How is Frank S Chen, M.D. rated?

Frank S Chen, M.D. has a 4.7 star rating with 112 reviews. 

When is Frank S Chen, M.D. open?

Frank S Chen, M.D. is open now. It will close at 5:00 p.m.  

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