Frank Jewelers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Frank Jewelers

4.9

About this business

Location details

19 E Stephenson St, Freeport, IL, 61032, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9590 reviews
Select a rating
Colleen Moore Kloepping's profile image
Colleen Moore Kloepping 
recommend  Recommended
6 years ago

Very friendly and helpful staff. Provide a great service! 

Lori Bridgeman Keegan's profile image
Lori Bridgeman Keegan 
recommend  Recommended
6 years ago

Beautiful Diamonds , i could window shop for days 

Kelly Simler's profile image
Kelly Simler 
recommend  Recommended
6 years ago

Truly friendly service from very knowledgeable staff. Exquisite quality in service and their products. 

Deb Johnson Meyers's profile image
Deb Johnson Meyers 
recommend  Recommended
6 years ago

Nicest jewelry in Freeport. 

Leslie Shoulders's profile image
Leslie Shoulders 
recommend  Recommended
6 years ago

Your customer service is amazing! My husband and I ordered the 815 charm from out of state and not only did you guys call and apologize about the delay in processing (which was unnecessary) but it came beautifully wrapped with a hand written note! My parents have purchased jewelry at Franks for years & I purchased my husbands wedding band from you all a year and a half ago and was so impressed with the process! I couldn’t be happier! Your customer service goes above and beyond & I will happily make the trek/contact you all w... read more

Business response:

Hi Leslie! So glad you loved your 815 charm! I was so glad to help your husband! I am so happy you were pleased with your experience. Looking forward to working with you in the future! -Alexa 

Lacy Geisler's profile image
Lacy Geisler 
recommend  Recommended
6 years ago

I have never been to the store, infact I don’t even live in the same state. I was searching for stackable birthstone rings. Facebook does this thing where it reads your mind and shows you the things you’ve been thinking about. That’s when I came across Frank Jewelers and their beautiful stackable birthstone rings. I searched at all the local “chain” jewelers but none of them held a candle to the ones I saw at Frank Jewelers. I just received them in the mail today and they are even more beautiful in person. Blake made the buy... read more

Business response:

So glad you were pleased with your new stackables! Whether your 10 miles away or 10,000 miles away, customer satisfaction is and always will be our number one priority. Thank you for kind words, Lacy! We truly appreciate your recommendation. 

Judith Lindstrom's profile image
Judith Lindstrom 
recommend  Recommended
6 years ago

A cut above in jewelry! A delightful and pleasant shopping day can be spent here. 

Weston Wellington's profile image
Weston Wellington 
recommend  Recommended
6 years ago

A great place to shop In Downtown Freeport. 

Business response:

Thanks for the support, Weston! Happy Holidays to you. 🎄 

Jamie Williams's profile image
Jamie Williams 
recommend  Recommended
6 years ago

Very nice place and staff is friendly 

Business response:

We appreciate your kind words, Jamie! At Frank Jewelers, customer service is always our #1 priority. Happy holidays! 🎄 

Frequently asked questions about Frank Jewelers

How is Frank Jewelers rated?

Frank Jewelers has a 4.9 star rating with 590 reviews. 

When is Frank Jewelers open?

Frank Jewelers is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com