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Frank Fletcher Hyundai

4.6

About this business

Location details

3111 E. 32ND ST, Ste A, Joplin, MO, 64804, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.6993 reviews
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Jenn LeVaugh's profile image
Jenn LeVaugh 
4 years ago

Do NOT recommend for service after the sale!! I have purchased my last two vehicles through Fletcher. They were both preowned and I had absolutely no issues with the sales teams from either location that I purchased from. The service department however is a whole different story. The only bright star from Fletcher service is Ryan at the Toyota location (and I'm not even sure that he is still there) and the young lady at the Hyundai location here in Joplin. I took my car in fo... Continue Reading 

Pamela Rieger's profile image
Pamela Rieger 
recommend  Recommended
4 years ago

Brandon Helped me get the car I always wanted! He helped my daughter get her first car as well! Awesome people there! They will help in any way they can! Great experience! Thanks to all of you! 

Josh McCann's profile image
Josh McCann 
recommend  Recommended
4 years ago

Great service!! Super helpful. 

Jordan McGrane Whisner's profile image
Jordan McGrane Whisner 
4 years ago

Came in for my appointment at my scheduled time for my headlights to be checked- the service representative was extremely rude, told me I didn’t have an appointment, also didn’t have her mask covering her nose (it does absolutely no good to wear it if you don’t have it covering the necessary areas). They also told me they couldn’t find me in the system, even though I was there 1 month and a half ago for my service and have purchased my past 3 vehicles from there. I spoke with a sales manager- Michael, he was extremely apolog... read more

Michael Raper's profile image
Michael Raper 
recommend  Recommended
4 years ago

We came in knowing what we wanted. They didn't try to change our mind but instead helped make this the easiest process for us. They were friendly, quick and explained every step they were making so our minds were at ease. We were very impressed with everyone we came in contact with. Thanks to everyone for their hard work! We really appreciate it! 

Business response:

Thank you for trusting us with your new vehicle purchase and congrats on the new Palisade! 

Tammy S. Johnston's profile image
Tammy S. Johnston 
4 years ago

They claim that they can help you with restoring credit by buying from them, but they didn’t help me. The first time I talked to Marten, he could get me into one that day. Second time I wanted a used car, but he said my rates would be better with new car, okay. Filed out form. No answer. Sent message. Was told at 60 years old I would need co-signer. Seriously???? When they fined out you are in a fixed income, you are put in the back burner, and you don’t get the great serve ice they advertise. I will take my business elsewhe... read more

Business response:

Lenders do have minimum income requirements. We apologize for not being able to help. 

Jason Elgin's profile image
Jason Elgin 
recommend  Recommended
4 years ago

Friendly never pushed or made me feel like I had to make a decision right away. Definitely will recommend them to everyone. Thank you Channin and Lonnie you guys are awesome!! 

Robin Bryant Caudle's profile image
Robin Bryant Caudle 
recommend  Recommended
4 years ago

The staff was truly helpful and accommodating. I came home with a great new car! I'd highly recommend Jim. He didn't stop searching the lot for things on my wish list and bent over backwards to make sure I had the right financing. 

Clay Shaffer's profile image
Clay Shaffer 
recommend  Recommended
4 years ago

Very upfront, honest, and transparent. pleasure to deal with. 

Frequently asked questions about Frank Fletcher Hyundai

How is Frank Fletcher Hyundai rated?

Frank Fletcher Hyundai has a 4.6 star rating with 993 reviews. 

When is Frank Fletcher Hyundai open?

Frank Fletcher Hyundai is closed now. It will open tomorrow at 8:00 a.m. 

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