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Fox Hill Apartments
- Residential Leasing
- Golden, CO
About this business
Fox Hill Apartments offer spacious one, two, and three bedroom apartments in beautiful Golden, CO. Browse our seven floor plan types to find the perfect apartment home to fit your housing needs. Residents at Fox Hill Apartments can enjoy great community amenities including an outdoor swimming pool, fire pit, dog park, and more. Our residents can also utilize free access to Golden Community Recreation Center. Reach out to our knowledgeable staff today to schedule a tour or to learn more about our welcoming community.
Location details
17611 W 16th Ave, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
These people manage the apartments I have been living in for over a year and even since they took over, I have had nothing but issues. The property manager is impossible to get a hold of. I have sent countless emails about issues to no avail. My new lease wasnt explained well whatsoever and I felt taken advantage of when my rent went up a substantial amount without me knowing. I have also been trying to figure out for three weeks why my rent amount is wrong in the system and it still hasnt been fixed. I dont have time to be ... read more
Business response:
Dear *****, thank you for reaching out and sharing your concerns. While we are sorry to learn of the continued frustration you have experienced regarding your account, we're pleased to share everything has been corrected and should reflect on your account in 24 hours. Our team is dedicated to ensuring your happiness. While this reoccurring issue brought you frustration, we hope only to gain your happiness going forward, as your satisfaction is our top priority. Please don't hesitate to reach out if there's anything we can do... read more
(per my review on ****** about *********** Apartments in ***************, ****) Iapplied after a lengthy conversation about what they require as far as requirements and i met every qualification. So i paid the $200 admin fee. Come to find out after a week that i needed a guarantor because my income and rental history did not suffice. After speaking to ******* the manager, she informed me that my previous apartment stated that i had 6 late pays which negatively impacted their decision. I reached out to my previous apartment a... read more
Business response:
Thank you so much for bringing your concerns to **. Firstly, would like to apologize for all of the frustrations you have experienced with your leasing application. We follow the same criteria for all applicants. All addresses for all applicants will be verified. Secondly, we reserve the right to deny an application for unresolved debts to a previous landlord, unsatisfactory eviction judgments, or non-compliance with any terms of a previous lease contract or community policies. Lastly, all applicants can request a copy of th... read more
The management at the The Brookville needs a recap in customer service I left my ID at their location which my boyfriend lives and when he tried to recover it for after stating my work hours and their hours of op are the same and I could not make arraignments to come get my ID I offered verbal and written authorization to give my belonging to my boyfriend she rolled her eyes and stated it was illegal to give my id even with the proper authorization, then when I disconnected the phone the property manager threatened to call t... read more
Business response:
Hi ****** and thank you for sharing your thoughts. We're sorry to hear about your experience. It's never fun to lose something like that, but we have your best interest in mind while maintaining possession of your identification. You can retrieve your ID at any time during office hours, if there isn't a time that works for you during those hours, please try calling the office again to set up a time that works for you. Thank you and take care.
I honestly wish at this point I had the money to end my lease. Management office is rude (T@bith@) Ill use symbols to make sure your name is out there girl ;). Called about neighbors harassing us last week. Now this week the office is harassing us and lying to us. Sent an email upon moving in about issues that needed fixed and did they ever fix them? No, of course not. We were also lied to about our unit. I specifically stated I didnt care about having laundry in my unit my biggest concern was having central ** I asked 6 or ... read more
Business response:
Hello ******* and thank you for sharing your experience in our community. Were so sorry to hear that our standard for resident care has not matched your expectations. We take your concerns seriously and do our best to resolve the appliance issues in your home. We are required by law to complete work orders as they come in. We apologize if this results in work orders not being completed as desired. If you have other concerns, please email us directly at *************************************************************** and we ca... read more
The leasing manager is very rude I explained to her I lost my sister and not one time was compassion shown she brushed me offif you call corporate it runs back to her there is no maintenance on site. The building is becoming infested with roaches and she does nothing a bout it.this is so horrible its a shooting and cars stay flying in the complexwe pay rent to also stay safe something needs to be done I have been an awesome tenant and been in paddock village since 2019
Business response:
We apologize for any delays experienced with our **************** as we've been short-staffed. Pest Control completed treatment on 9/15/22. The Operations Team is working with local authorities on issues related to incidences on site. Please email us at ****************************************************** and we will connect you with our Regional Team.
Firstly never live here if you have children and I mean that especially if you have multiple children there are lots of bitter tenants in the buildings, management is seriously only out to charge extra fees for nothing I was wrongfully evicted out of this complex with help of residents who were family and friends with property management and claims to be due to the noise which was full of c*** so they then added smells of drugs to the list I was 6 months pregnant at the time so that was complete bs as well and I have blood t... read more
3 weeks ago our a/c broke over the weekend a maintenance person who is not certified in hvac,plumbing, or electrical brought a a/c unit that required our patio door to be open and duct taped with plywood to bring in air, we live on the 2nd floor and it was 106 real feel that weekend. I demanded Monday that they have someone who is certified come out, they caught and attitude with me and said I could leave and opened the door to ****** me out, even though my voice was calm for someone with heat exhaustion, they lied and said ... read more
Business response:
Work orders were received on 8/14, with the A/C being a priority. The A/C condenser and A coil were replaced. Work orders are completed in the order they are received and by priority. Maintenance tried on two different occasions to complete work orders, but were denied entry because the resident had *****. As of 9/16, all work orders have been completed.
Management - AWFUL ****************** eh, ok!Communication - DOESNT EXIST - Only if they are benefiting from it! Turn around time on service request - Ill probably be dead first!Neighbors - dont try, everyones miserable and probably because of the management!Organization - NONE Regional Manager - Nice try bud! I can tell you dont give a ****!
For 4 years I had mice come in from my closet and the space behind my dishwasher that hasnt worked after countless maintenance requests. By the way it still doesnt work, in march the last business man that saw it said it cant be fixed. The only way to resolve it is to get a water vacuum, or dont use it. So I didnt use it, the rental office is SOO UNPROFESSIONAL. I tried to call them to tell them I wanted to renew my lease, but since I got no response from them, I decided to look somewhere else. When I found somewhere else, I... read more
Business response:
Hello **** and thank you for sharing your experience in our community. We're sorry to hear of the issues in your home and can assure you that we have taken all of the proper steps to correct them. We have sent all of the requested paperwork and will continue to provide any assistance you need. We appreciate your patience and if you would like to address anything further, please email us at ****************************************************************
Frequently asked questions about Fox Hill Apartments
How is Fox Hill Apartments rated?
Fox Hill Apartments has a 2.7 star rating with 240 reviews.
When is Fox Hill Apartments open?
Fox Hill Apartments is closed now. It will open at 8:00 a.m.
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