Fox Hill Apartments

Xhevaire H 

on BBB

a year ago

With a family with kids I would not recommend anyone to live here. You are going to have issue with mice, bugs and flooding. I have reached out to management and they yell at you, they do not try to fix the problem. 

Diane T 

on BBB

a year ago

********************** *********, ** Future renters - Avoid **********************. ****************************** have changed every year since 2020, IRET, French Creek, Monarch. Rent goes up, amenities down. The units are small, have low rated efficiency furnace, air conditionier, etc. Utility bills are not cheap. Bedrooms are upstairs, hot in the summer, cool in the winter. Maintainence staff come & go quickly. It took 1 year to get a gas fireplace repaired! It was common for staff to close tickets without fixing anything... read more

Toni H 

on BBB

2 years ago

This company almost seems criminal. Charging application fees is normal however, they also charge an administrative fee which they refer to as a move in fee. Very misleading. Ive seen these types of fees charged in major cities but why in a little suburb of ******, **? I havent seen any other complex in the *********** market that charge an admin fee. After an almost month long process to get a home at Van ***** Village, we were denied. They suggested we get a cosigner (another $50) because we dont have a long rental history... read more

Terri a B 

on BBB

2 years ago

To deny an application for a chapter 13 is an outdated process. I have a stellar rental history and a good income. What is worse is the $200 fee they keep and do not refund. The fees say $50 app and $150 move in fee. Your dont want me to live in your community yet you keep a $50 app fee and a $150 administration fee which says move in fee on the actual application.I suggest your compliance department correct the wording to match. Horrible customer service. The leasing agent was nice, I understand she is following the rules a... read more

Stephanny V. 

on BBB

2 years ago

Have lived here for three years now. The first year or two was not bad not great either but since ...From ants in the washing machine in the spring (the dead ants were left for weeks). Eventually it was dealt with but still took and entire month. To lease contract changes. To lack of notifications on things. My list of issues with them seems to just continue to grow.Raised my rent by $100 last year and raising it by $150 again this year.I do expect rent to go up but most places I have lived at before put a cap on the increas... read more

Randi B 

on BBB

2 years ago

My name is *********************** and I was an employee at the *********************** until 5pm yesterday.I worked there for approx 36 days.On 1/11/23, I contacted my Regional Manager regarding a complaint about my direct supervisor, *********************. I told my Regional that I have been a victim of harassment from her and that I would not tolerate it. She informed me she would speak to ***** and insured me she would handle it and that she was deeply sorry for what I had been experiencing. Today, I was told I was put o... read more

Sallie G 

on BBB

2 years ago

Living at DC the last year or so has been pure h*** The most frustrating is the lack of consequence for unruly tenants. My next door neighbor has taunted/stalked me for a year or more. He yells FU B**** as I walk up the stairs. He stands in his window and watches me from the time I park my car to the time I get my belongings out of the car and head upstairs to my apartment. Then, once I make it up the stairs I can hear ******* to his door, I assume to watch me as I enter my apartment. He's kicked my front door. He's recorded... read more

GP. 

on BBB

2 years ago

The office staff *****, ******, and ****** are doing illegal stuff. I moved out my apt due to false accusations about my children moving into my apt over 2 wks. I was in the process of moving out the front office entered my apt without notice and changed the locks without a court order.. I contacted the office spoke with assistant ****** who stated she would not open the door so I can get my remaining belongings. I was contacted my Assistant mgr ***** who changed the locks back. I emptied all the trash from the apts they hav... read more

Michelle S. 

on BBB

2 years ago

Continuous water issues. Water dripping from bathroom ceiling into bathroom. Carpet in master bedroom fills up with water from an unknown source. I called the office to have them fix the garbage disposal. Maintenance came in and said we put a little dish soap in drain to solve the problem. Ridiculous. I have lived there for over 4 years but this last year has been the worst. I am a nurse that works 12+ hour shifts and do not have time to keep dealing with this. And the people in the leasing office do not see anything wrong w... read more