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Fox Ford of Chicago - Service & Parts

4.3

About this business

If you're like every other Lincoln driver around Lincoln Park and Logan Square, and want to keep your Lincoln running like new, you're going to need a crew of factory-certified technicians with years of experience handling your vehicle. That's exactly what we provide at Fox Lincoln of Chicago, alongside a comprehensive suite of services, ensuring that you'll never need to go anywhere else. We have also implemented Service Your Way, so as a valued customer, you can design how you service your vehicle. 

Location details

2501 N Elston Ave, Chicago, IL, 60647, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3276 reviews
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Caitlin K's profile image
Caitlin K 
4 weeks ago

FORMALLY *** **** AND LINCOLN No good. Check out their bbb reviews 

Tammy W's profile image
Tammy W 
9 months ago

I visited this dealership and attempt to complete a lease buyout for my car. They were unable to match the interest rate that I was approved for someplace else, but they refuse to give me the lease buyout paperwork so that I can continue with the other company. I have contacted them at least seven times since I left the dealership and Im continuously told that they can handle the loan for me or that theyre working on the paperwork. It does not take this long to provide lease buyout paperwork, especially when they were ready ... read more

Russell s's profile image
Russell s 
a year ago

They wasted 6 hours of my life.They quoted me a car With five miles on it showed me a car with two thousand miles on it and body damage I wanted eleven thousand for my trade that guaranteed me **** But then change it to **** If you live any distance from this dealership, don't waste your time. 

Daniel W's profile image
Daniel W 
2 years ago

ZERO STARS - Im writing to log a formal complaint against the ******** dealership in Chicago and specifically for the sales manager ***************************. ***** actively lied to me about the value of my vehicle - stating he would be reselling the vehicle at only $3 to $5 thousand more than the trade in value but yet has now listed it at $26 thousand, more than twice the trade in value. I repeatedly explained the value of the car was worth between $20 to $23 thousand and that it had extremely low mileage. ***** took adv... read more

Dan D's profile image
Dan D 
2 years ago

Called to schedule apt and they booked me 1 week out. I took my truck into them week later and left truck running so I could let the mechanic see the issue I was having as it accrued on the way to the dealership and the service rep ***** told me just turn the truck. The service rep says I think this is it for this truck lol. Funny part was I had it at another deal months before and they told me this truck is a really good running truck and engine is strong. After a few days of no calls i tried to reach **** to see what was g... read more

C A.'s profile image
C A. 
2 years ago

If I could give 0 I would.I was mislead and given flase information when purchasing my vehicle. I also SUPPOSEDLY had mechanical work done, yet the part malfunctioned, my steering mechanism froze, and my whole car turned upside down with me in it.I had a prior case with ********* and the ******** *******. The manager of the location called and pretended to be the ******** ******* when he called me about the case I made. But didn't even call the ******** ******* in response before calling me.He denied everything saying his em... read more

derrick c's profile image
derrick c 
2 years ago

i cant even give a review worst dealer on earth worst service on earth 

Jared J's profile image
Jared J 
3 years ago

Had a terrible experience with the Lincoln portion of the maintenance business. After deciding that I wanted to pick up my car after their inspection I proceeded to call them and received no answers, ultimately leaving a voicemail to call me back. Decided to just go there myself with no call back after work and about an hour before closing. Well...apparently the Lincoln portion closes a couple hours earlier and the service manager had left. The person working the ************ desk acted as she had no interest in helping and ... read more

Angela A's profile image
Angela A 
3 years ago

They charged me $2000 more for advertised amount Theyre reason was that the finance company charges fees for customers that are high risk. 

Frequently asked questions about Fox Ford of Chicago - Service & Parts

How is Fox Ford of Chicago - Service & Parts rated?

Fox Ford of Chicago - Service & Parts has a 4.3 star rating with 276 reviews. 

When is Fox Ford of Chicago - Service & Parts open?

Fox Ford of Chicago - Service & Parts is open now. It will close at 6:00 p.m.  

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