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Fox Ford Collision

4.3

About this business

Visit Fox Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Grand Rapids, this Mazda dealership is located at 3560 28th Street. 

Location details

3560 28th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.31,422 reviews
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Lindsey S's profile image
Lindsey S 
a month ago

I brought my vehicle in for an oil change (the works), a recall, and brakes.Waited 3 hrs. Asked if anything was alarming after oil change, all is good from my service agent. At that time I mentioned I had 4 lights out (daytime,reverse, side mirror, and liscense plate) and he seemed surprised. Told his boys to do better. On my way to work that night, I ran out of washer fluid, literally on the same day of an oil change. The simplicities are bliss!FOX FORD MAZDA is a HUGE no,no. Follow your gut,!**** your money, and get the pr... read more

Business response:

I apologize for the poor experience. I will have someone reach out to you to review how these items were missed. Until then, please feel free to contact me at swinters@foxmotors.com. Steve W GM 

Hillary H's profile image
Hillary H 
a year ago

We bought a vehicle from Fox Ford 7 months ago - a month after purchasing the vehicle, the ** went out. We called our sales guy and left a message, however, he never called back. Now, only 7 months later, we have a number of issues with the vehicle. Two weeks ago I emailed our sales guy and asked if we could get the car in for service, he never responded. After no email or phone response, I even texted his number, and also no response. They sold ** a c*** car and are now avoiding ** - their customer service is horrible and a... read more

Bonnie H's profile image
Bonnie H 
11 years ago

Ask to see Bill Beatty. We have bought vehicles from him for over a decade. He doesn't jerk you around and gives you the best price. Great to work with. Tell him Bonnie Healey sent you! 

Zac Vander Goot's profile image
Zac Vander Goot 
11 years ago

Talk to Sid in the Service department. Quality service, and knowledgeable staff. 

Erika Bobier's profile image
Erika Bobier 
12 years ago

Don't get your car fixed at the body shop. You will have nothing but problems. 

Tim's profile image
12 years ago

Always great service here. Oil changes are cheaper than most places around especially with their free rewards program. 

Stu Bellant's profile image
Stu Bellant 
12 years ago

John in service and Brian in the garage make a great team 

Ben Fisher's profile image
Ben Fisher 
12 years ago

See Mike Schwartz for the best sales experience. 

David Tiffany's profile image
David Tiffany 
13 years ago

$28035 sticker price for a ford focus? Are they mad? $51000 for an f150... 

Frequently asked questions about Fox Ford Collision

How is Fox Ford Collision rated?

Fox Ford Collision has a 4.3 star rating with 1,422 reviews. 

When is Fox Ford Collision open?

Fox Ford Collision is open now. It will close at 6:00 p.m.  

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