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Fox Automotive Group, Inc.
- Car Dealers
- Rochester Hills, MI
About this business
Location details
773 S Rochester Rd unit c, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I purchased my car in Augusy 2021, my sales rep was great. Rolf was his name. He really worked with me until I was able to get my car. The sales manager was great too. On day 5 of me owning my car is when i had my first issue. There was a slight snag in the process of getting it resolved but Rolf, the sales and finance Managers met me on a Sunday and got me into a loner car. My high pressure fuel pump went on the side of M53 and 28 Mile. I thought everything was good until March of 2022. I took my vehicle in 2 times in ... read more
Terrible service, rude staff, and poor workmanship. They didn't even wash my truck after they asked if I would like a car wash. Overall, it was a weird experience. I would recommend going elsewhere. You can tell they only care about gouging clients and misrepresenting themselves as a reputable business.
They will quote and try to push service that was not actually due, nor recommended by Toyota. Example: at 35K visit, they will strongly suggest you do maintenance that is recommended at 60K, and only recommended for vehicles doing heavy towing. They will recommend flushes that are only recommended in Hawaii (as per Toyota's maintenance schedule). They will even recommend the same work twice (flushing the transfercase/differential - TWICE, where it was a) not recommended by Toyota unless doing heavy towing and only at 60K mil... read more
I really enjoyed my experience working with Kamil at Fox Automotive Group in Rochester. He was friendly, a great communicator, and quick to answer any questions. He wasn't pushy either. I'd definitely work with Kamil in the future and I'll be recommending him to my friends and family as well!
Frequently asked questions about Fox Automotive Group, Inc.
How is Fox Automotive Group, Inc. rated?
Fox Automotive Group, Inc. has a 4.3 star rating with 709 reviews.
When is Fox Automotive Group, Inc. open?
Fox Automotive Group, Inc. is open now. It will close at 7:00 p.m.
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