This profile has been claimed by the business owner or representative.
The Best Kept Secret In Memphis Just Got Better. You'Ll Love Our Simple Comforts Minutes From The City's Best Blues And Barbecue.
5877 Poplar Ave, Memphis, TN, 38119, United States
Get directionsNight staff was not friendly, but day staff was. Beds were hard as a rock and very uncomfortable! Door to bathroom almost hit the toilet because the bathroom was so tiny and it made it hard to get in and out.
Nice hotel upscale . I will be back real soon. Everything about this hotel is really really really nice
I love this property it's clean and the staff is very friendly.
This is a clean place to stay in a nice area, but unfortunately corporate doesn't understand the meaning of the phrase bad profits. You will be charged for any thing and at the good business rate of 20% gross margin. Our issue came after use of a "3rd party booking agency" which means we have to pay for breakfast at a rate of $10.00 per guest. So when did cereal, toast, a boiled egg, or waffle and coffee constitute $10.00 per person. If you need the $10. Per person maybe you should work on your upper management payroll for a... read more
Great place, comfortable beds, here working so I get up to early for breakfast so I can't say anything about that , front desk all very helpful and polite and the shuttle bus is great take you anywhere you need to go and pick you up when you call, I'll definitely stay here again
Business response:
Mark, thanks so much for your kind words. We appreciate your feedback and please let us know if you ever return to our hotel and the Memphis area! Safe Travels and Thanks Again! Robin Jordan Director of Sales
The man that checked me was a gentleman and I found him very help! The room was nice and clean but they need to talk to the breakfast lady. She was rude. Told me I didn't pay for breakfast so we decided 10 per person wasn't worth it and we ate else where.. come to find out they had taken an extra 50 for breakfast when we checked in.. best believe I called and had that refunded. Other then that a very nice stay there.
Business response:
Thanks for your feedback and we will make sure to address the particular departments. Again thanks again for your response.
My wife and I have stayed at this hotel every time we are came to visit the city of Memphis for the 4th of July for New Years Eve and for Labor Day and we've had no problems at this hotel. The staff is totally friendly perfessional and helpful with any and every question I've asked about the sites the malls and any special activities that might be going on in the city. The lobby is a bit open and small but it is convenient for what we do every year we visit the hotel. The managers went out of their way to ensure that our sta... read more
Business response:
Thank you so much for your kind words and being our guest. We will be sure to share your comments with our entire team. Have a great new year and we look forward to seeing you again in 2016!
Four Points By Sheraton Memphis East has a 3.9 star rating with 814 reviews.
Four Points By Sheraton Memphis East is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com