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Ford Road Motor Sales

4.2

About this business

Specialties Ford Road Motor Sales is a used vehicle dealership located in Dearborn, MI next to the Ford-Wyoming Drive In Theatre, serving Detroit and surrounding areas for over two decades with a large inventory of quality vehicles. Whether you are looking for a reliable car, truck or SUV, we have something for everyone. We sell, buy and trade. 

Location details

10700 Ford Rd, Dearborn, MI, 48126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.21,202 reviews
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burrdaddy's profile image
burrdaddy 
7 years ago

great 

Business response:

Great service for great customers! Thanks for an awesome review! 

GuruZXTG8's profile image
GuruZXTG8 
7 years ago

Good folks 

Business response:

Thanks, we appreciate you! See you in the future! 

GuruZDPLR's profile image
GuruZDPLR 
7 years ago

They are not welcoming. They didn't make me feel that they're trying to make business. When I first came to the place to check the car, employees were sitting like in a cafeteria one is eating bf in her office and the guy who gave me the car key and left to have breakfast. I wanted to trade with my 2008 they said the will take for $300. How do you expect anyone treated this way to buy anything from them. Not professional at all. 

Business response:

Professionalism and customer service are our number priorities as a dealership and as a family business! Any feedback is great feedback, thank you!! 

Tanya's profile image
7 years ago

The salesman was very helpful and overall just nice and patient 

Business response:

Thank you, Tanya! We love this awesome review! See you in the future!! 

Alston's profile image
7 years ago

Traveled there from out of state only to be told the car I had intended to look at was currently in the body shop because someone had hit it looking at cars on there lot. Had the car pulled apart never got a chance to see it. They were nice, not very talkative. Didn't try showing me other options or anything either. Ended up leaving and never heard back from anyone for further help or info on the car I had initially wanted to check out 

Business response:

We don't like to come off as the typical pushy salesmen! Sorry you had this experience but thank you for the feedback because it really does help us improve our customer service. If you still have not found the perfect car match, please don't hesitate to call us at 313-846-4633. Thanks! 

Malisie's profile image
Malisie 
7 years ago

This car dealer Responded promptly to Mi request for information about this car. 

Business response:

We love hearing that we are on top of our game with customer service. Thanks! See you in the future! 

GuruDNW7Z's profile image
GuruDNW7Z 
7 years ago

Good 

Business response:

Thank you so much!!See you in the future! 

Mikayla's profile image
Mikayla 
7 years ago

The staff was attentive to making the sale, unfortunately someone else bought it before I had the chance to see it in person. It seems that they don't have communication amongst the staff because the next day someone else called me and asked if I was going to buy it, as if they did not know it had already been sold. 

Business response:

We will work on communication among staff so this no longer happens! Any feedback is great feedback so thank you! 

Markisha's profile image
Markisha 
7 years ago

My experience was great here, and I was able to get the car I wanted with no problem. I will be referring others to this dealer. Great cars and great service!!! 

Business response:

Thank you so much, Markisha! What an awesome review from an even more awesome customer. See you in the future! 

Frequently asked questions about Ford Road Motor Sales

How is Ford Road Motor Sales rated?

Ford Road Motor Sales has a 4.2 star rating with 1,202 reviews. 

When is Ford Road Motor Sales open?

Ford Road Motor Sales is open now. It will close at 7:00 p.m.  

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