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Folsom Lake Ford
- Car Dealers
- Folsom, CA
About this business
Location details
12755 Folsom Blvd, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 8:30 p.m. | |
| Sun | 8:30 a.m. to 8:30 p.m. |
Horrible customer experience with Oz sales *** at ********************** who is not capable of gettimg his facts straight about broncos. He cannot read and is texting me incorrect information. First he said the ****** is a 7 speed Manual Shift. Then he confirmed its an Automatic after calling him out on the miscommunication. Continuing, he stopped trying to **** me the **** Bronco in attempts to sell me something else. He continued to misinform me, continues to be very arguementative and blamed AI for the incorrect informati... read more
I bought a 2023 F-150 three weeks ago. It was sold to me as a CPO (Certified Pre-Owned) vehicle the ****** confirms it but the dealer never activated the warranty or gave me any contract. Now theyre telling me I dont have coverage because I didnt pay for it, even though I never signed anything additional.The daytime running light was broken from the beginning, and they refuse to fix it. Ive been passed around between employees, the salesperson doesnt answer, and **** keeps telling me I dont have an active warranty. Theyre qu... read more
I always have an amazing experience at Perry Ford National City. Whether Im getting my car serviced or purchasing a new vehicle, the process is always quick and easy. The staff here is consistently friendly, professional, and welcoming. They make everything simple, from scheduling service to driving away in a new car. I truly appreciate how effortless they make the entire experience every time I visit. Highly recommend Perry Ford National City!
Worst experience ever , they sold me a lemon . The truck literally left me stranded after a week of ownership, which is totally unacceptable considering that they charged me fees that are supposedly to cover the inspection and repairs maintenance that the truck needed in order to comply with their standards, plus they didnt wanted to pay me for the tow truck because the invoice wasnt showing the vin number , the car gave me a lot of issues in only three weeks of ownership and when they bought it back they gave 3100 dollars l... read more
I’m a 73 years old female with health issues, and this dealership has had my car which is under a Warranty Recall, and the dealer is not doing anything to fix my problem, I’ve called him, with no satisfaction, he doesn’t call me with a update, his attitude is very raw, and I don’t know what else to do, so I’m reaching out to y’all for help
I purchased a car from this dealership, with a down payment of $2500, after 2 weeks still under warranty, the sound from the engine changed, the noise got so bad that I had to take it back. I was asked to make another down payment in other for them to get the car changed just after 2 weeks of first down payments. When I look up the vin online, the mileage sold to me was different from the original mileage online! I went back again, they asked to take it for repairs, for a $26,000 worth of car. Now I am stock with this so-cal... read more
Yes, I purchased a used 2021 Jeep Wrangler and I was going down the road with my most precious cargo which is my father who is 72 years old and my sister who is ************************************************************************************************* completely I went to the dealership to see if they could fix this for free since I had just purchased this vehicle and they said no I had to use two credit cards to pay for this which it was ****** and I was not happy. I asked if they could meet me halfway with this expe... read more
My husband leased a Mustang Mach-E that left us stranded on the side of the road several times. One time on the highway with kids in the car. It took 4 visits for the same problem for Frontier to FINALLY take us seriously. They found what was wrong but are in no hurry to fix the car. It has been 5 weeks and we are paying a lease payment on a car WE DO NOT HAVE USE OF! They gave us a loaner for three pathetic days and gave us pennies for a rental car (excluding taxes and fees of course ??). They are always rude when my husban... read more
Trust me - Im a pretty particular person that has high expectations when buying a car and Essential Ford met or exceeded all of my expectations!From sales to management to the financial closing the experience was wonderful. I walked in curious about a trade in and drove away 3 hours later with my new vehicle. I have also used their service department in the past and they treated like royalty. I highly recommend this dealership
Frequently asked questions about Folsom Lake Ford
How is Folsom Lake Ford rated?
Folsom Lake Ford has a 4.4 star rating with 1,579 reviews.
When is Folsom Lake Ford open?
Folsom Lake Ford is closed now. It will open tomorrow at 8:30 a.m.
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