Fluidra Pro Centre - Bibra Lake

F Conneely 

on Google

8 months ago

Zero customer service from this company. They send out technicians who are misogynistic, arrogant and full of attitude. They argue with you and belittle your concerns. Regret the day we decided to get a pool considering we now need to deal with these humans if ever there is an issue. 

Bret Treasure 

on Google

11 months ago

Terrible experience with this pool pump and filter which seems very poorly designed. Jammed in the open position the first time I used it and now will require force to open (according to the retailer). Avoid this brand. 

Aaron Sheppard 

on Google

a year ago

Service is disgraceful. Better off going for a cheaper brand that lasts longer and there is some level of after sales service. Shelled out good $$ for a pool cleaner that lasted 3 months and just get continually ghosted when trying to get it fixed. Only reason there is a one-star rating is that there is no option to choose a zero. 

Grundy 

on Google

a year ago

Hard to be worse. I have had a robotic pool cleaner that has required multiple call outs including replacing motor blocks at least three times. The most recent last week. This replacement came in the final week of warranty and a new 12 month warranty was issued on the repair. The cleaner worked for 4 days and has suffered a terminal failure again, however , now outside of their original warranty period a claim cannot be lodged. Hopeless system. Trying to get any sense out of the company seems impossible. Not once has an issu... read more