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Floyd Total Security Companies

4.6

About this business

Location details

9036 Grand Ave S, Bloomington, MN, 55420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6243 reviews
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Michael Rabin's profile image
Michael Rabin 
recommend  Recommended
4 years ago

Excellent personal, excellent response time and outstanding equipment. I have used Floyd for over forty years and would recommend them, to anyone for their home or business. 

Business response:

Thank you Michael for your kind words. We appreciate you giving us the opportunity to serve you! 

Ann Lemons's profile image
Ann Lemons 
5 years ago

They have the rudest customer service, they are completely useless. they cant answer the phone without an attitude. they told me there was absolutely no way to help me. so I got off the phone with them, and figured out how to solve the problem on my own, by reading the manual. 

Kevin Tjernagel's profile image
Kevin Tjernagel 
recommend  Recommended
5 years ago

These guys are the real deal. Awesome customer service from start to finish on our security system install. We definitely feel like we will be well taken of over the years. Thanks Floyd! 

Scott Hoffman's profile image
Scott Hoffman 
6 years ago

Absolutely horrible customer service. They never seem to be able to return phone calls. Had to drive to Bloomington to setup an appointment. Had someone out in January to re-key my locks, he let my cat out and never said anything, luckily my neighbor found the cat in his garage 4 hours later. Paid the guy with a credit card before he left and never heard another thing from them until 2 and a half months later I find out they sent the account to collection. No one ever tried to contact me to tell me something went wrong with ... read more

Ashley Smith's profile image
Ashley Smith 
recommend  Recommended
6 years ago

We have had nothing but great customer service! 

Eileen P Reinke's profile image
Eileen P Reinke 
recommend  Recommended
6 years ago

They care about their customers & are very Professional. 

Gini Cornila's profile image
Gini Cornila 
recommend  Recommended
6 years ago

Floyd was recommended to me by a friend who owns an electronics business and has used them for 30 years. I called them after experiencing a break-in/burglarly. I could not have asked for a more caring, professional security expert than Jerry to assess my needs recommend a comprehensive solution. Pascal arrived a day later to do the install. He was thorough, efficient and very personable. I got a great tutorial from him also. He was patient enough to make sure I really understood my system and how the set the various zones. T... read more

Terry Norring's profile image
Terry Norring 
recommend  Recommended
6 years ago

pride in their work and their professionalism. 

Terri Wold's profile image
Terri Wold 
6 years ago

Came out and didn’t fix the issue and yet still want to get paid. 

Frequently asked questions about Floyd Total Security Companies

How is Floyd Total Security Companies rated?

Floyd Total Security Companies has a 4.6 star rating with 243 reviews. 

When is Floyd Total Security Companies open?

Floyd Total Security Companies is closed now. It will open tomorrow at 9:00 a.m. 

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