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9036 Grand Ave S, Bloomington, MN, 55420, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent personal, excellent response time and outstanding equipment. I have used Floyd for over forty years and would recommend them, to anyone for their home or business.
Business response:
Thank you Michael for your kind words. We appreciate you giving us the opportunity to serve you!
They have the rudest customer service, they are completely useless. they cant answer the phone without an attitude. they told me there was absolutely no way to help me. so I got off the phone with them, and figured out how to solve the problem on my own, by reading the manual.
These guys are the real deal. Awesome customer service from start to finish on our security system install. We definitely feel like we will be well taken of over the years. Thanks Floyd!
Absolutely horrible customer service. They never seem to be able to return phone calls. Had to drive to Bloomington to setup an appointment. Had someone out in January to re-key my locks, he let my cat out and never said anything, luckily my neighbor found the cat in his garage 4 hours later. Paid the guy with a credit card before he left and never heard another thing from them until 2 and a half months later I find out they sent the account to collection. No one ever tried to contact me to tell me something went wrong with ... read more
We have had nothing but great customer service!
They care about their customers & are very Professional.
Floyd was recommended to me by a friend who owns an electronics business and has used them for 30 years. I called them after experiencing a break-in/burglarly. I could not have asked for a more caring, professional security expert than Jerry to assess my needs recommend a comprehensive solution. Pascal arrived a day later to do the install. He was thorough, efficient and very personable. I got a great tutorial from him also. He was patient enough to make sure I really understood my system and how the set the various zones. T... read more
pride in their work and their professionalism.
Came out and didn’t fix the issue and yet still want to get paid.
Floyd Total Security Companies has a 4.6 star rating with 243 reviews.
Floyd Total Security Companies is closed now. It will open tomorrow at 9:00 a.m.
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