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Floor Coverings International Northeast San Antonio
- Flooring
- New Braunfels, TX
About this business
Floor Coverings International is the country's top professional flooring installation service. We install hardwood, laminate, tile, carpet flooring and more! Our mobile showroom will come right to your home, where you will pick the right flooring for you from our extensive selection. Once you have made a decision, the installation process begins. If you are looking to have new flooring installed in your home, give us a call today.
Location details
1495 N Business, I-35 Suite 100, Ste 100, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FCI has done good quality work and always made everything right.
Initially, I didn't care for putting a percentage down to start the job. The contractor started off well, but faded at the finish. The floors in our bathrooms look gorgeous, however, no caulking around the toilets, he used some longer bolts to secure the toilet and didn't provide the new bolt covers and took up the molding in the master bath and didn't replace them. Just didn't finish up well.
Customer service was great from the very beginning until the end. They were patient and willing to work around my busy schedule. I really appreciated their follow-up because being so busy throughout the week, it was really hard for me to stay motivated to go through with the project. The finished product is beautiful and I?m glad the stinky old carpet is gone!
Business response:
We are so happy to hear that you love your new floors Angelina! Thank you for your review!
The floor material we purchased was a water sealed laminate. They did not use all the material purchased, which renders the floor, not water sealed. The flooring was cut on top of a bucket, creating big jagged edges instead of a clean cut. There are areas that have so much caulking, in order to fill the jagged space. Communication was horrible, the owners spent more time making excuses and writing a novel length text. Rather then checking the work of his guys. Mr. Winn stated they could do the job in 3 days, that did not hap... read more
Business response:
Hi Brandy, Thanks again for another review, and the detailed feedback. I will address your concerns in the order written. We have offered to discuss this via your google review as well. We used the moisture barrier for the laminate. After the install, you brought up a pack of foam tubes that I had never seen before. It looked like a shortcut to use instead of caulking, but we caulk everything, so I'm not sure where any benefit would have been lost, but offered to put them in. You mentioned concerns about cuts, in areas ... read more
very friendly and efficient
Business response:
We're happy to hear this, Josie - thanks for the positive review!
Good service from start to finish.
Business response:
Thank you for the wonderful review, Larry!
They did excellent work.
Business response:
This is great to hear, Angie! Thanks for sharing your thoughts.
Good Company for anything with flooring
Business response:
Thanks for taking the time to leave this great review, Dutch!
The owners were professional and met commitments. Their installers were hardworking and courteous. I would use them again.
Business response:
Thank you for this wonderful review, Joanne! It's great to hear that you'd use us again.
Frequently asked questions about Floor Coverings International Northeast San Antonio
How is Floor Coverings International Northeast San Antonio rated?
Floor Coverings International Northeast San Antonio has a 4.7 star rating with 80 reviews.
When is Floor Coverings International Northeast San Antonio open?
Floor Coverings International Northeast San Antonio is closed now. It will open tomorrow at 8:30 a.m.
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