Fleetwood Aluminum Products, a division of Fleetwood Windows & Doors, manufactures a variety of aluminum doors and windows for homeowners and businesses throughout the United States. Located in Corona, Calif., its products include hurricane force sliding doors, swing and hinged doors, luxury home interior multi-slide and pocket door systems, casement and projected window systems and aluminum framed window systems. The company s aluminum products are designed for improved durability and strength, stability and minimum maintenance and thermal efficiency. Fleetwood sells its products through a network of independent dealers located throughout the United States.Suggest edits
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3 months ago
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a year ago
Dear Mrs.********, breakage is an unfortunate reality of glass. Like every other high-end window manufacturer, Fleetwood excludes breakage in our warranty, which is the best in class. Our Service Manager asked to see an expert’s report but none was provided. We are still interested if you are willing to provide it. Keep in mind there are many who claim “expert” in ‘source breakage’ because they sell glass products. Make sure they furnish certification to verify the expertise. Our Service Manager offered to review the report and suggested the possibility of some financial assistance. It is interesting that was not included in your review. Regardless, we understand your frustration. Most likely, this happened by unfortunate circumstances. Over our 50+ year history there have been a few occasions where we have been accused of providing faulty glass in circumstances where birds or BB guns or rocks were known to have caused the breakage.
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