Top Restaurants in your area
BIRDEYE FOR BUSINESSES
This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
Sort By:
Featured
Kayson S. on Birdeye
2 years ago
08/23/2021, 05:55 AM
So I don't know what happened to this place, but I recently planned my sister's birthday celebration here, and let me tell you, I was extremely let down. From what seemed to me, the staff was highly racist; my family and I were one of the only black families in the establishment...... We were tortured as we sat and watched our white counterparts receive their food like clockwork after being seated for over two hours waiting. Not only that but one of the disrespectful waiters spilled water all over my in-laws, and all he could do was chuckle no apology. The worst part yet, even after this, we still wanted to give them a shot hoping that it was just an off night, but no, instead, we were forced to endure even more torture from the owner and the staff members. Flies in drinks, cold food, horrible customer service, and a tyrant of an owner who refuses to listen to the customers they have wronged. The only two people in my opinion that had great customer service were Mohammed and Red. Other than that, everyone else is racist and will treat you like crap if you are of color. Long story short, by the end of the night, the food had to be sent back due to poor and improper cooking, and lastly, may I add we were randomly placed in the only spot in the restaurant that lacked A/C. May I say sweatbox!!!!! 0 stars!!!!! If your black and looking for a nice dinner on a Saturday night this is not the place for you!
Robert C. on Yellow Pages
5 years ago
12/08/2017, 03:53 AM
Nice restaurant, nice friendly staff and excellent food. Great for a change of pace!
infiniteluving on Yellow Pages
10 years ago
04/04/2013, 08:52 AM
We have eaten at Paper Moon many times over the past two years when we have been visiting our sons at GWU and each time it has been terrific. As they have gotten to know our name (we always make a reservation) their attentiveness improved, however, service was good prior to that. They aim to please and I'm sure that as long as you are polite they will promptly handle any issue to your satisfaction.
Featured content
hunt.brandon55 on Yellow Pages
10 years ago
04/01/2013, 03:08 AM
I had a great experience here with a group of friends. Service was speedy and the food was amazing. I had the calamari as an appetizer, and after the lobster fra diavlo. Service was spectacular, all the wait staff was very nice. 5 stars, even my service at the bar before my meal was great.
crus36926 on Yellow Pages
10 years ago
03/28/2013, 07:16 AM
My spouse and I took the kids for dinner to Paper Moon. We were very pleased. The host checked our reservation and took us straight to a nice quite table fit for our young kids. The dishes suggested by the waiter (Ben) such as, my Lobster Fra Diavlo was delicious, I had no problem with my kids as they were able to order from a variety of pasta they have on their menu. Even my husband, who is difficult to satisfy, enjoyed the fish entree suggested by our waiter, as a seafood choice. Overall, the greeting, atmosphere and treatment, and the price considering it was dinner time, exceeded our expectation. If you are to go out for an Italian romantic or family dinner, do not miss some of the best of Washington DC restaurant such as Paper Moon.
fsfgbf5h45 on Yellow Pages
10 years ago
03/25/2013, 06:38 AM
I was really surprised to discover that the food was awesome and the service welcoming and attentive! A nice and polite Maitre Dee offered a small table by the window. Next to it I recognized "the middle-age Italian sweet" waiter described in the negative review that motivated my choice. I declined the offer and pointed to another table in the back hoping for a different server. Despite a hesitating look and his Hispanic accent, my waiter was perfectly able to sell me a $45 prix fixed menu that includes a free glass of wine implementing the 4th course.
miguell932 on Yellow Pages
10 years ago
03/20/2013, 07:18 AM
Paper Moon definitely did not disappointed me. Prices were reasonable, wine was very good, server was knowledgeable, discreet, helpful and polite, and the food was absolutely wonderful. Having been to Italy twice and looking forward to a third time we're always skeptical when a restaurant advertises as authentic Italian but it was apparent from the beginning the Chef takes his Italian food very seriously. I had the $8 calamari for an appetizer which was heaped up on a plate and mixed in with fresh peeled tomatoes, olives, and I believe red pepper, a presentation I had not had before (it usually comes with some sort of icky sticky sauce) and it was wonderful, perfectly tender yet light and fresh tasting. wife had the salmon carpaccio which was recommended by the manager which too was excellent. For dinner I had the lobster ravioli which was al dente as pasta should be, rich yet not heavy. But the wife hit the jackpot with the Osso bucco . It was just flat out delicious.
at6521 on Yellow Pages
10 years ago
03/15/2013, 07:13 AM
All of their pasta sauces and noodles are home-made, and you can taste the tenderness in the noodles and the freshness in the sauce. I've been coming to Papermoon for fifteen years and I have never been disappointed!
Get more reviews. Get more customers.
Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.