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Flat Fee Landlord
- Property Management
- Vienna, VA
About this business
Flat Fee, Property Management company serving Landlords and Real Estate investors. We'll manage your rental property so you don't have to! We find quality tenants for your rental home that will stay for a while and treat it with respect. We offer full service property management services and offer different packages that fit every need and budget! Let us handle the daily management of your property for no more than $99/month. We give you your life back and deal with everything that comes with being a landlord.
Location details
8000 Towers Crescent Dr 13th Floor, 2106 Gallows Rd, Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Flat Fee, Flat Support ??Weve been long-term tenants at a Flat Fee Landlord property (Tysons location), and everything was fineuntil it came time to renew the lease. Thats when it became clear how little they value tenant relationships.The lease renewal process was rushed and disorganized. Deadlines were unclear and then moved earlier without any direct communication. I got a checklist for moving out before I even decided whether I was staying. When I asked to speak with a manager? Denied.There was also a maintenance issue i... read more
Business response:
Thank you for sharing your experience. We sincerely apologize for the frustration caused during your lease renewal process and the maintenance issue. Clear communication and timely support are priorities for us, and its clear we fell short in your case.We regret the confusion around renewal deadlines and the handling of your maintenance concern. Additionally, your inability to escalate the matter to a manager is not reflective of the service we aim to provide. We are reviewing our processes to prevent this from happening aga... read more
Flat Fee, Flat Support ??Weve been long-term tenants at a Flat Fee Landlord property (Tysons location), and everything was fineuntil it came time to renew the lease. Thats when it became clear how little they value tenant relationships.The lease renewal process was rushed and disorganized. Deadlines were unclear and then moved earlier without any direct communication. I got a checklist for moving out before I even decided whether I was staying. When I asked to speak with a manager? Denied.There was also a maintenance issue i... read more
Flat Fee Landlord Review 3 Years of Frustration and ************ Ive been a customer of ******************** for 3 years, and I can confidently say this has been one of the most frustrating service experiences Ive had.Throughout the relationship, my requests were regularly ignored, decisions were made about my property without my consent, and communication was consistently poor. They even changed leasing terms without informing me or getting approval completely disregarding me as the property owner.The previous agent was fin... read more
Business response:
Thank you for sharing your experience. We sincerely apologize for the frustration you experienced during your time with us. Your feedback helps us improve, and we are reviewing our processes to ensure better communication moving forward.
I am a former renter and my landlord used Flat Fee Landlord's services. This company has been extremely difficult to work with. First, by the second month my roomate and I moved in our place became infested with roaches due to an issue with our neighbors above us. We ended up having to pay hundreds of dollars in extermination fees, and 85 dollars bi monthly, for the rest of the time we lived there (2 years). Secondly, any issues with maintenence (unless you can get on the phone with Diana) are an absolute nightmare. Third, a... read more
This company is absolutely terrible. I signed on with Sam H***** who promised me great service and explained to me the many benefits of utilizing Flat Fee Landlord’s services. From the start the Tenants ended up calling me, and not flat fee landlord, because they stated they were impossible to get ahold of. I had to schedule many appointments for repairs myself vs Flat Fee Landlord doing as promised in the agreement. The biggest issue was when the tenant moved out. There were multiple issues with the home that needed repair.... read more
Flat Fee Landlord, LLC is below an A+ business. When I was researching a property management company, I was getting GREAT customer service from Alex C*****. He would answer all my questions regarding their service and company and he also followed up with me twice. The company sounds and looks good on paper but the experience is a NIGHTMARE. Once I signed the contract it was down hill from there. I began not receiving any follow up calls from Alex in which he didn't tell me that he would not be my agent once signed. He couldn... read more
The agent they assigned me must have been new because he was not good at all. When I asked for a new agent, they told me "Quentin" was taking over as my agent. That was a lie and I'm not sure why they wouldn't just switch the agents. Any real estate agent that asks a customer to show their own property (the service im paying them for) isnt professional. On top of that, the agent told me via text "we have a winner" then goes radio silent until I reach out to him. When we do talk, theres no explanation for what happened with t... read more
Frequently asked questions about Flat Fee Landlord
How is Flat Fee Landlord rated?
Flat Fee Landlord has a 4.3 star rating with 291 reviews.
When is Flat Fee Landlord open?
Flat Fee Landlord is closed now. It will open at 9:00 a.m.
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