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Flanigen Eye Care: Flanigen Diane T MD

3.9

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Location details

1835 Maple Road, Williamsville, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.928 reviews
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Anonymous 
5 months ago

Save yourself the trouble. 12:45 appt. arrive a bit earlier finally get called and testing done. 4pm finally called into office for Dr. Flanigen to review results 4:15 pm no Dr. still. 4:30pm left. We are elderly with medical issues. This wait time is unacceptable. Clearly mismanaged practice. Rude staff. Appointments need to be separated into two visits if its that difficult to do in a timely fashion. Will be leaving this practice as tests done and no one came to review them. Worst experience ever in any Dr.'s office!!!! 

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Anonymous 
10 months ago

Every visit there was a two hour wait or more. I had no choice but to leave their practice and a doctor that I trusted. Really wish she hadn’t joined this group. 

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debbie 
2 years ago

You sit in the office, moving from room to room and often wait 90 to see her for a 5 minute appointment. I don't have that kind of time. 

Two hour wait times!'s profile image
Two hour wait times! 
2 years ago

This doctor tends to have a 1 1/2 to 2 hour wait before procedures are started and she is available to see the patient. This means you will be there for a minimum of 2 1/2 hours to 3 hours. After waiting for almost two hours, I went to the desk and was told this wait time was typical for Dr. Flanigen. While she is a good Ophthalmologist, waiting two hours is poor scheduling. The desk suggested that I reschedule.Why reschedule when you know it is going to be another 2 hour wait time? Do you want to spend up to 3 hours in the ... read more

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Anonymous 
4 years ago

Very good. I am a current patient. She give good advice, goes over all of your questions and concerns. 

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Anonymous 
6 years ago

I was Dr. Flanigen’s patient before she joined Ophthalmology Associates. This practice has questionable billing practices, demanding a copay when Medicare is primary and another insurance covers the balance after Medicare, less copay. When The balance is less than the copay, they do not refund it. Also, when Dr. Flanigen had a solo practice, I never had a long wait. My recent appointment, the wait was over 2 1/2 hours. No one apologized. The doctor rushed through my appointment. I will not be back. 

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Anonymous 
7 years ago

Showed up early to wait over an hour and still not get called in. Cancelled my appointment and left. Office staff not very helpful either. 

Anonymous's profile image
Anonymous 
7 years ago

I was experiencing pain and blurriness in my right eye after being hit at soccer. The next morning I called and got an appt that day. I had never been to an eye doctor before and was nervous I had done serious damage. Dr. Flanigen was so nice and patient with me when I got nervous and needed to stop the exam. She calmed me down and was very thorough with her examination. She is great with patients I would recommend her to anyone! 

Katherine's profile image
Katherine 
7 years ago

The care I have received from Dr. Flanigenhas been outstanding. She is courteous, friendly, caring and professional. Her staff is wonderful as well. I feel completely satisfied after each appointment, and highly recommend her to everyone! 

Frequently asked questions about Flanigen Eye Care: Flanigen Diane T MD

How is Flanigen Eye Care: Flanigen Diane T MD rated?

Flanigen Eye Care: Flanigen Diane T MD has a 3.9 star rating with 28 reviews. 

When is Flanigen Eye Care: Flanigen Diane T MD open?

Flanigen Eye Care: Flanigen Diane T MD is closed now. It will open on Monday at 9:00 a.m. 

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