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Flanders Heating & Air Conditioning

3.7

About this business

At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954. 

Location details

219 W Montauk Hwy, Hampton Bays, NY, 11946, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.71,172 reviews
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Mike S's profile image
Mike S 
5 years ago

We had a routine equipment inspection but the next day the a/c unit was not working. There was a circuit breaker tripped, a component on the inside of the unit was disconnected. Wires were left dangling, one wire caused a short circuit. The technician did not tell us he'd left the unit in such a condition. We had to inspect it to find these conditions. 

Business response:

We regret that you feel that we were not able to provide the service needed and would like to look into this matter. Please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you. 

cdrs's profile image
cdrs 
5 years ago

AC new 5 years. Company has been maintaining . What we didn’t know is that instead of maintenance, they excluded Freon and poked a hole in the compressor causing the ac to burn out! Told us we need a new AC unit!! They show you pictures of other broken units so you think it is needed. Every time they came for maintenance, they told us we needed new parts that run in the thousands... THIS IS A FRAUDULANT COMPANY, DO NOT USE!! 

cdrs's profile image
cdrs 
5 years ago

AC new 5 years. Company has been maintaining . What we didn’t know is that instead of maintenance, they excluded Freon and poked a hole in the compressor causing the ac to burn out! Of course, they will say we have no proof, but they were the only ones working on it! Told us we need a new AC unit!! They show you pictures of other broken units in their phone so you think it is needed. Every time they came for maintenance, they told us we needed new parts that run in the thousands... THIS IS A FRAUDULANT COMPANY, DO NOT USE!! ... read more

Kenneth R's profile image
Kenneth R 
5 years ago

We'er satisfied Donelson Service Experts we have been customers for several years and used the same technician whose always professional and friendly. 

Business response:

We appreciate your business and look forward to our continued relationship! 

Neil V's profile image
Neil V 
5 years ago

Easy to work with. Techs are very friendly and look to give the customer the best deal. The office staff is very courteous and super response to questions and needs. Have used them for 20 years..never had a problem. 

Business response:

We have truly appreciated your business over the years and thank you for being such a loyal customer! 

derek p's profile image
derek p 
5 years ago

I have been doing business with TML for almost 5 years now, and Bryce is by FAR the best tech TML has ever sent to our home!!! He is polite, informative, helpful, and has a great sense of humor!!! I give TML 10 stars out of 5 based on Bryce's service today!!! 

Business response:

We have truly appreciated your business over the years and thank you for being such a loyal customer! 

Alicia C's profile image
Alicia C 
5 years ago

Technician tried to over-sell a completely new unit quoting over $20,000 plus a contract with a service plan claiming that our unit was beyond repair. Had a sales person come immediately to further convince us to sign a contract for the extremely expensive unit also, and would not tell us what was wrong with our current unit, just that it needed to be replaced. Reached out to another company for a second opinion and not only was it an easy fix costing around $75.00, but they also quoted a new unit at less than 1/2 the cost o... read more

Business response:

We are sorry to hear that we did not fully meet your expectations. Please contact us at CustomerService@ServiceExperts.com with your full name on the account and address so we can address how to improve your experience. 

NON E's profile image
NON E 
5 years ago

The company spends huge amounts of money on attractive color ads in the newspaper for SEPTIC PUMP $149.00. That is a great deal and I fell for it. When the job was complete my total cost was $2,866.40. The pump out was as advertised but for repairs that required less time and effort than the pump out and probably less than $100 in material, I was charged $2,717.40. They have hit on a legal scheme that is akin to extortion. You either pay the exorbitant repair they say is necessary or have them cover up an unfinished repair t... read more

DIANE C's profile image
DIANE C 
5 years ago

I was without hot water. Rolf/Griffin came out the very next day, diagnosed the problem and after getting the necessary part was able to make the repairs quickly. Ryan was professional, pleasant and was able to explain the problem to me in simple terms. Can't say enough good things about my experience.bhh 

Business response:

We appreciate your business and thank you for this great review! 

Frequently asked questions about Flanders Heating & Air Conditioning

How is Flanders Heating & Air Conditioning rated?

Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews. 

When is Flanders Heating & Air Conditioning open?

Flanders Heating & Air Conditioning is open now. It will close at 4:30 p.m.  

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