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Fix My Hot Tub Kitchener

4.6

About this business

Location details

842 Victoria St N, Kitchener, ON, N2B 3C1, Canada

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WeekdayScheduleStatus
Mon12:00 p.m. to 7:00 p.m.
Tue12:00 p.m. to 7:00 p.m.
Wed12:00 p.m. to 7:00 p.m.
Thu12:00 p.m. to 7:00 p.m.
Fri12:00 p.m. to 7:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.667 reviews
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Emily Culumovic / Cross-Wilkinson's profile image
Emily Culumovic / Cross-Wilkinson 
2 months ago

*UPDATED JAN 23, 2026* Our home came with a hot tub not functioning. They came to my house mid-August for diagnostics appointment. Determined we needed a new cover and one new pump. The tech ordered these new items (long lead time items), and when they came in he returned for install and realized the wrong either pump or pump fitting was ordered. A few more weeks passed and he returned to install the correct items and filled the tub with new water. Hot tub began to operate but has failed to get to temperature for the weeks i... read more

Kay S's profile image
Kay S 
7 months ago

Whoever drives your van in the outskirts of Waterloo sucks at driving maybe think about it before plastering your website on a work vehicle and then driving like the rules of the road don't apply to you. 

Stan Mance's profile image
Stan Mance 
7 months ago

A Big Thank You to the team at Fixmyhottub Kitchener and my recent purchase and delivery of my new Jucuzzi Hot Tub Cover. The order process was very easy and they even provided updates on the covers arrival date and scheduled install. The install tech was great and knowledgeable and did a fantastic job installing the new cover and removing and disposing of the the old water logged cover which lasted 10 years. The new cover is well made and looks great on the hot tub! Thanks for your help and support with my order and install... read more

Rosemary and Greg's profile image
Rosemary and Greg 
10 months ago

Fix My Hot Tub / Wellness Shop are professional and knowledgable when it comes to servicing hot tubs. We recently purchased a new home that included a hot tub. Encountering an issue with it, I reached out to the team at Fix My Hot Tub / Wellness Shop. Their service technician, Eric, was totally amazing! He truly knew his stuff when it comes to hot tubs. Not only was he able to quickly resolve our issue, he even drained and cleaned our hot tub while he was there. Awesome job!! Thanks to Eric and the team at Fix My Hot Tub / W... read more

Chris Hart's profile image
Chris Hart 
a year ago

Was trying to book a service appointment, didn’t care for the call center touch where it feels very impersonal…I get the need to know about access and such but if you advertise “all makes and models” why would it matter for a leak assessment? And to have to pre pay for services before being rendered is just too sketchy for me… I have NO problem paying for services rendered but since when do we have to pre pay for things like this…?? Someone called me pretty quickly after I posted this and apologized, clarifying the issues bu... read more

Frequently asked questions about Fix My Hot Tub Kitchener

How is Fix My Hot Tub Kitchener rated?

Fix My Hot Tub Kitchener has a 4.6 star rating with 67 reviews. 

When is Fix My Hot Tub Kitchener open?

Fix My Hot Tub Kitchener is open now. It will close at 7:00 p.m. 

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