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Five West
- Real Estate
- Tampa, FL
About this business
5 WEST APARTMENTS 5 West captures all of the perks and pleasures of living a connected life. Here, you are spectacularly close to the Westshore business district and premium shoppingâincluding International Plaza, 5-star dining, a wide range of entertainment and so much more. At 5 West youâll find your life is always connected. Enjoy Wi-Fi at your fingertips, including a cyber café and poolside âsurfing.â HIGHLIGHTS: ⢠Private Patio/Balcony ⢠Large Spacious Closets ⢠9-Foot Ceilings ⢠High Efficiency HVAC ... read more
Location details
5150 Net Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Security Issue & Outside People Use The Pool All The Time Especially at the weekends and holidays doors are always open for some reason. Many time people come from outside asked me where is the pool it is obvious they do not live here. There is no security, always tenants' cars are broken into and their belongings are stolen. My car was attempted to be broken twice in 2 years. Management do not do anything. And neighbors are incredibly noisy. Do not waste your money living there.
Business response:
We're sorry to hear that you've had a less than satisfactory experience at 5 West Apartments. We understand the importance of security and peace of mind for our residents. It's disheartening to hear about the issues you've encountered and we appreciate your feedback as it helps us identify areas where we can improve. We strive to create a comfortable and secure environment for our residents. Your comments are important to us and will guide us in making improvements. Thank you for sharing your thoughts.
Great Place To Live I’ve been living at 5 west for 3 years and it’s pretty awesome. I have a renovated unit on the 4th floor- the grounds are always well kept. The pool is always clean, the coffee machine is always stocked… Most importantly great people who work at the office. Great neighbors too! Elisha, Desire, and Denise do an amazing job making me feel at home.
Business response:
Thank you so much Jasmine for your excellent review. It is an inspiration for us to continue putting forth our effort to create an exceptional living experience here at 5 West Apartments. We think our staff is great too and will pass along your gratitude to Elisha, Desire, and Denise. We are also happy to hear that you are enjoying our beautiful grounds and our pool. Thank you again!
DO NOT WASTE YOUR TIME--STAY AWAY I am only giving this place a 1 star review, because it is required. My husband and I originally signed a lease for 1 year. Our leasing consultant at the time, Brianna, was absolutely amazing and so welcoming. She was able to get us moved in with a too good to be true offer. However, we were shown one of the renovated and model units. When we moved in, we had a very basic and older unit that was not cleaned prior to us moving in. The previous tenant must have never bothered to vacuum, becaus... read more
Business response:
Thank you for bringing these issues to our attention. We're very sorry that your living experience at our community has been less than optimal. Please be assured that we're committed to addressing any and all issues raised by our residents. We hope that you'll allow us an opportunity to resolve these concerns by contacting us at 813-249-4860 or 5west@zrsmanagement.com. Thank you.
Over 60 days after move out and no return deposit Over 60 days after I moved and I have not received my deposit back. I've called half a dozen times, left a forwarding address and been told I'm supposed to receive around $1,300 of my initial deposit. They refuse to call me back. Absolutely ridiculous.
Absolutely LOVE 5West! My friend first moved into 5 West and I was initially skeptical about it. In less than a month of her moving in, I fell in love with the community, I went ahead and booked myself an apartment here! Both, me and my friend, have the largest two bedroom layout. The lake view from the balcony and bedrooms is stunning and makes you feel like you're on a vacation..so peaceful and calming! The apartment is very spacious, the layout is amazing, and you can't hear the residents above you! The staff is super fri... read more
Not Reccommended When this complex was new it was nice, however over the last several years it has deteriorated rapidly. They renovated the leasing office recently, but don't regularly maintain most of the property. Pay attention if you visit this complex - look at the balconies that have appliances, gas grills, moving boxes, car parts, etc. on them. Look at the lack of parking available for residents. See how many aggressive-breed dogs are in the complex. Look at the condition of the elevators, hallways, etc - you can see w... read more
the way they conduct business is horrible If you are considering moving into these apartments, DONT! Although they are visually pleasing, the walls are super thin, the management is not professional and to say the last not helpful at all. Maintenance takes forever to assist with issues. As i advised the managing office team i would be leaving a review on my recent experience through every channel possible, here It is. I recently have received a couple violation charges for trash being set out prior to designated times ( yes,... read more
Stay Away I've been here for 4 years and it is going downhill quickly. Not well maintain and not running well by newer management. Maintenance guys are great. Very friendly guys. Each time I go into the office they make me feel like I am bothering them and I feel rushed. I very rarely go to the office. If they answer my email, I wouldn't have to go to the office. When promised to get back, they don't then I would have to go to the office again to follow up on what I needed in the first place and I've even sent an email as a ... read more
horrible customer service and parking sucks!!! I have lived here for almost 2 years and was happy until a new employee was added on called Daniel. He has no customer service and is rude. The staff is usually very good however, there is always one bad seed. The apartments are beautiful but that's about all the is good about this place. There is very poor making of the apartments with poor insulation. You can hear everything. The complex over all has very poor parking, not enough parking for the people that live there or visit... read more
Frequently asked questions about Five West
How is Five West rated?
Five West has a 3.8 star rating with 398 reviews.
When is Five West open?
Five West is closed now. It will open at 9:00 a.m.
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