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Firstsource Advantage
- Financial Services
- Silver Lake, NY
About this business
Firstsource Solutions is among the leading global providers of business process management services. The company features solutions across the banking and financial services, telecommunications and media and the health care markets. It offers services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing, and business research and analytics. Firstsource Solutions offers the benefit of a global delivery model throughout 36 centers and more than 18,500... read more
Location details
205 Bryant Woods S, Silver Lake, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was directed to Firstsource Advantage LLC by my debit card company due to an outstanding balance that I never received any notice about. Needless to say, I was surprised that I was directed to call another phone number and was not told that it was another company. I didn't want to give any of my information to a company that I knew nothing about for security reasons. The person I spoke with (I cannot use the term "gentleman") would not give me any information about what his company does. He said that he had to have my pers... read more
I spoke with Justin K**** about my account and advised that I paid a debt off with them a month ago. He sent me the letter of satisfaction on the account. They refuse to remove the account from my credit report. The excuse is they are limited on what they can do and sent me back to the original creditor which the original creditor placed the debt with First Source. The back-and-forth game, but First Source is not limited of taking my money...... They need to make this right.
not sure why this company came up on my credit report as checking my credit. I don’t owe anyone and I have nothing to do with them.
Leaving multiple, lengthy voicemail messages without stating reason for call except business name. Do not have business with Firstsource Advantage LLC.
Baptist hospital bills an old insurance and then sends me to collections at one advantage! I email the hospital sending all the correct insurance which the emergency doctors use the correct one but the hospital ER used an old one! Now they are trying to tell me im liable when in fact they billed to an incorrect insurance. Now the hospital sent one advantage all the info to ***** to take off the lein and show it all taken care of. Its not my fault they billed the incorrect insurance while the er doctor billed the correct one!... read more
Spoke to one person that said they acquired my debt 2 days ago (would have been 4/17) instructed them I'm filing bankruptcy and gave them my lawyers information. Received a call today that they just acquired the debt today and had never ever called me. Then tried arguing with me that they never called me, still have the phone logs, same phone number etc. Gave them my lawyers information again and that this time they'll definitely never contact me again. I don't believe that for a moment though.
Company sends out letters stating that I owe them money. Each letter has a different reference number. I have never done business with this company and the letters state that the money owed is for a casino that I know nothing about. I do not gamble at all but I am a victim of identity theft and let the company know this to no avail. I want them to stop contacting me about this.
Well I apparently have a debt from you yet I have never received ANY mail from you. I went to your website where it requires you to enter an account number, well, I obviously have NO idea what that is since you never mailed me anything. I obtained your contact info from my credit report, got your email from your website, sent you an email explaining this, and never received a response which doesn't come as a surprise given your past reviews. For a company who's one job is to collect money you sure are terrible at it... Joke'... read more
I keep getting phone calls from them. i don't have any det. all my bills are up to date
Business response:
We are in receipt of Mr. ******’s review. After a thorough search of our records, we were unable to locate an account in our office that is triggering the calls to Mr. ******. If Mr. ****** could provide Firstsource Advantage, LLC with the phone number we are calling, we can block this number from being dialed by our office. Mr. ****** can provide this information to our office from our company website, www.********************.com, via the ‘Contact’ link in the upper right-hand corner, then selecting ‘Customers’.
Frequently asked questions about Firstsource Advantage
How is Firstsource Advantage rated?
Firstsource Advantage has a 1.6 star rating with 155 reviews.
When is Firstsource Advantage open?
Firstsource Advantage is open now. It will close at 4:30 p.m.
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