FirstService Residential Manhattan

Jeremy H. 

on Birdeye

3 months ago

I am both shocked and heartened to read so many of these reviews saying the company scams people out of money. They are doing the same to us. When they took over management three years ago, they started claiming we owe over three thousand dollars that we do not owe. We immediately proved this to them, but they never removed the charge. We have continued to try to have it removed, and they turned vicious and nasty against us. Property manager Taylor Katz has been snarky and unprofessional and vindictive against us, all becau... read more

jacqui l. 

on Birdeye

7 months ago

Horrible management company - the building manager, super and board think compliance with NYC housing laws is optional, e.g., heat never turning on in a timely manner, hot and cold water violations, etc. this building is completely mis-managed and residents are gaslight when they raise issues. Instead of fixing the issue, the response is why did you report that? We pay alot in maintenance and it goes up every year but the service and condition of the building is deteriorating. for example, leaks are not a priority 

jacqui l. 

on Birdeye

2 years ago

THIS IS the worst management company ever. They are not responsive, incompetent and outright rude. In particular our building manager, Joseph Driscoll is completely inept, toxic and demonstrates gashlightling behaviors. His boss Mark Pepe condones this by refusing to address it despite multiple reports. I have witness unethical and unsafe practices. They do not fix basic infrastructure like plumbing issues that are the buildings responsibility. There is complete chaos in the building as rules are not enforced as Josep... read more

Joseph S. 

on Birdeye

2 years ago

Critical: Professionalism, Quality, Responsiveness, Value Update May 6, 2021 Yelf has now taken down my evidence regarding the dishonest FirstService Residential. I am guessing FirstService Residential has made an complaint to Yelf, rather then to address my evidence of them being dishonest on an regular basis Because I was told by an representative of FirstService Residential that they constantly look at Yelf posts to monitor and looks like hide the many negative reviews of their company If I am inaccurate and my opini... read more

Sonya A. 

on Birdeye

2 years ago

Here is my predicament - I lost my tax abatement credit for 2018-2019 tax year, bcz FirstService Residential failed to provide me with the Tax Abatement questionnaire in 2017. THE FACTS: I purchased my coop apt on 6/30/17. Said questionnaire was never given to me at closing, therefore I had no idea from the get-go that the coop is tax abated. In June 2018 I received a tax abatement credit and tax abatement assessment in my July statement (I got the credit, because perhaps the previous owner filled out a questionnaire in 2016... read more

KIWI B. 

on Birdeye

2 years ago

irstService Residential is a property management company operating in Canada and the United States who have been scamming their residents for years. They are also known to be corrupt; forging proxies at the board of directors annual General meeting to select Board Of Directors that are affiliated with the management company in order to keep them active in the condominium. There are more than a hundred exasperated reviews online spanning a few years; people are taking to the internet to leave reviews after receiving what ca... read more

Stephanie G. 

on Birdeye

2 years ago

First Service has been our managing agent for decades and I cannot express strong enough how important they are to the daily, weekly, monthly, yearly running of our building. The knowledge and experience each individual brings to the table is priceless. Whether finance, day to day normal problems or getting through a big cap ex project, they show up with great ideas, information and solutions. Kristen Szabo is our managing agent. It’s her leadership coupled with the rest of our FS team that makes our staff and our b... read more

Joseph S. 

on Birdeye

2 years ago

UPDATE AS OF APRIL 9 I have now received an message on Yelp from Emily from FirstService basing call my Real Estate Agent and myself LIARS regarding the evidence of the money order I have pictured in my review. So I am guessing I must have photoshop the Money Order and that it never existed. I do not appreciate being called an Liar and have made this situation up. There are 2 people confirming the money order was requested and as you can see existed as pictured and purchased by me. The disrespect and implied reasoning o... read more

Joseph S. 

on Birdeye

2 years ago

I have now received an message on Yelp from Emily from FirstService basing call my Real Estate Agent and myself LIARS regarding the evidence of the money order I have pictured in my review. So I am guessing I must have photoshop the Money Order and that it never existed. I do not appreciate being called an Liar and have made this situation up. There are 2 people confirming the money order was requested and as you can see existed as pictured and purchased by me. The disrespect and implied reasoning of FirstService Reside... read more