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Firstcarolinacare Inc
- Insurance
- Pinehurst, NC
About this business
Location details
42 Memorial Dr, Pinehurst, NC, 28374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
By far the worst insurance company I have ever used. Takes 6 months to process a claim and then wants to send said claim straight to collections. I'm not surprised this company is going out of business.
Need a surgery, this company can not answer any of my questions and it seems I will be over 10k out of pocket. Terrible customer service, more confused after phone call than before. If my employer did not provide this service I would absolutely never use it again.
Fraud company. They offer FirstMedicare Direct and they put a bogus "Member Services/Benefits Questions" phone number on their card (844) 499-5630. I have been trying to reach them since January 1 and my calls all go to Alignment instead who tells me I'm not in their system. I filed a complaint for fraud medicare program with the US govt Ombudsman 800-MEDICARE (800) 633-4227 and the US inspector general's office 1-800-HHS-TIPS (1-800-447-8477) and with the NC insurance offices.
I know many people who are happy with this company and the plans they offer.
Still waiting. All my sons claims are not paid. It's been four years since his accident. Credit now ruined, thank you for that. Now its the bill collectors who think they will get paid for these old bills he is not responsible for. Forget getting the services that will help if it's out of network. It will NEVER GET APPROVED! Even if it will help that person get back to some semblance of life. Some of their "in network" facilities should not be providing any services! Especially if the doctors say "yes, bed sores are a proble... read more
Frequently asked questions about Firstcarolinacare Inc
How is Firstcarolinacare Inc rated?
Firstcarolinacare Inc has a 2.7 star rating with 12 reviews.
When is Firstcarolinacare Inc open?
Firstcarolinacare Inc is open now. It will close at 6:00 p.m.
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