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FirstBank Mortgage

4.5

About this business

Location details

201 W Main St #105, Chattanooga, TN, 37408, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.56 reviews
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Brad Minton's profile image
Brad Minton 
a month ago

We had a very disappointing experience working with Zachary Nelson and would not use this lender again. We received incorrect guidance about doing a loan recast, which we estimate will cost us about $2,200 per year. We were also told our loan would not be sold, but it was transferred shortly after closing, leaving us with little ability to fairly address the PMI adjustment we had expected to discuss. The new lender also left us with a $200 application fee to prove a raise in appraisal before they would consider releasing PMI... read more

Holly Anderson's profile image
Holly Anderson 
3 months ago

Zach and the team were great! Very responsive and helpful, and helped make our home-buying process easy. 

Christopher Ciampoli's profile image
Christopher Ciampoli 
11 months ago

After a terrible experience with Bank of America, working with Gabe at FirstBank was a complete game changer. From the very beginning, Gabe and his team showed professionalism, expertise, and genuine care for us as customers. He walked us through every step of the lending process with patience and clarity, making sure we fully understood our options and felt confident in our decisions. What really stood out was how smooth and stress-free Gabe made the process feel—something we didn’t think was possible after our prior experi... read more

Michael Prendes's profile image
Michael Prendes 
a year ago

Zach Nelson was a fantastic and supportive partner in our home buying process! He and the team at FirstBank were extremely attentive during our quick close and we were able to get financing secured very quickly. The online portal also made things easy to upload. 

Emily Baker's profile image
Emily Baker 
2 years ago

My husband and I bought our first home in August 2023 using First Bank Mortage as our lender. Zachary Nelson worked tirelessly to ensure we had the best rates possible, to answer my many questions as a first time buyer, and was available and knowledgeable for every step of the process. He truly made everything so straightforward for us as first time buyers and his energetic attitude and quick communication made himself joy to work with. I would highly recommend Zach and this team. 

Frequently asked questions about FirstBank Mortgage

How is FirstBank Mortgage rated?

FirstBank Mortgage has a 4.5 star rating with 6 reviews. 

When is FirstBank Mortgage open?

FirstBank Mortgage is open now. It will close at 5:00 p.m. 

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