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First Tennessee Bank

2.6

About this business

You know what you are capable of. You know what you want in life. Our mission is to bring a deeper understanding of who you are, so that we can help you get to where you want to go. 

Location details

330 Mayfield Drive Ste A-1, Ste A-1, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.68 reviews
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Skip Prichard's profile image
Skip Prichard 
on Google
4 years ago
Alex Core's profile image
Alex Core 
on Google
4 years ago

If I could give their customer service 0 stars I would. One specific person was very hostile when receiving notice of the broken ATM. Yelling and screaming that it was not broken, when clearly it was not dispensing cash... the other worker agreed which was odd. Could have been easily resolved with understanding, but continued to yell and give mean looks. Be weary if you need customer service from this branch. 

Weeb Works's profile image
Weeb Works 
on Google
5 years ago
Michelle Bowen's profile image
Michelle Bowen 
on Google
5 years ago

Not impressed with this bank. This First Tennessee is closest to my work, but I have nothing but problems when going here. Once they put a deposit (over $3k) into someone else's account. It took over a week to fix. Then I went in to change my name after getting married and was told I couldn't with my marriage certificate, but could when my new drivers license came by mail. Today, I went in with my license and was told I needed my marriage license. I asked if I could deposit a check with my new name and was told "no it will b... read more

Michelle Lazar's profile image
Michelle Lazar 
on Google
6 years ago

Not impressed with this bank. This First Tennessee is closest to my work, but I have nothing but problems when going here. Once they put a deposit (over $3k) into someone else's account. It took over a week to fix. Then I went in to change my name after getting married and was told I couldn't with my marriage certificate, but could when my new drivers license came by mail. Today, I went in with my license and was told I needed my marriage license. I asked if I could deposit a check with my new name and was told "no it will b... read more

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Frequently asked questions about First Tennessee Bank

How is First Tennessee Bank rated?

First Tennessee Bank has a 2.6 star rating with 8 reviews. 

When is First Tennessee Bank open?

First Tennessee Bank is closed now. It will open at 10:00 a.m. 

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