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First Internet Bank
- Banks
- Fishers, IN
About this business
Number of branches = 0. Winner = you! First Internet Bank operates over the Internet, which means we don't have a costly branch network to support. You get all the tools and resources you'd expect from a traditional bank- complete with better rates, lower fees, and convenient online and mobile account access! First Internet Bank offers consumer checking accounts, regular and money market savings accounts, credit cards, CDs, consumer loans, conforming mortgages, jumbo mortgages, and home equity loans and lines of credit. We o... read more
Location details
11201 USA Pkwy, Ste L, Fishers, IN, 46037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedExcellent to work with to refinance my mortgage. No drama and the best rate/fees!
Business response:
Tom, thanks for the kind words. Our team strives to deliver a simple and stress-free mortgage experience. We're glad we met your needs. If we can be of any further assistance, please let us know.
It can improve by answering mails, have a knowledgably person in the customer service department on a Saturday morning
Business response:
Thank you for your feedback. As a digital bank we are able to provide all services online, but unfortunately certain transactions can take more than 24 hours. We would appreciate the opportunity to discuss further. If you would like to reach us directly, please call us toll-free at 1-888-873-3424 and ask to speak with our Vice President of Relationship Banking.
Great moderate low program, super organized and fast. Art is great!
Business response:
A few of the many benefits of banking with us. Thanks for sharing your experience with us, Matt!
After a handful of mortgage closings and refinances the old fashioned way, I am VERY pleased with First IB and Derek Huffer during this refinance boom at record lows. VERY competitive rates and closing costs. Process was straight forward and most convenient. Mr Huffer was in touch when necessary and swift in contacting me when I had questions. There were a few glitches during the process, but a phone call is all it took to clear things up each time. They EARNED my business. Pearls of wisdom: Check your spam folder daily, fil... read more
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Recently refinanced our house with First Internet Bank and it was super smooth and easy. They offered the best rate with very little closing costs. Definitely recommend!
Business response:
Great rates AND a smooth process? Sounds like you had a great refinance experience with us. Thanks for the awesome review, Clay!
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Very poor customer service. I made repeated contacts, and was assured that someone would respond to my concerns - but never a response. Just received an e-mail that a DocuSign form I completed 3 months ago was voided. Still no account access. Completely unacceptable.
We had a great experience with Gary Obrien at 1st Internet Bank. He was timely and Professional, and we were very pleased with the level of service we received. We needed a company that was well positioned in an online format, and this company fit the bill. Thanks!
Business response:
Simple online process? Exceptional customer service? Sounds like you had a great mortgage experience. Thank YOU, Nathan, for taking the time to share!
Frequently asked questions about First Internet Bank
How is First Internet Bank rated?
First Internet Bank has a 4.4 star rating with 538 reviews.
When is First Internet Bank open?
First Internet Bank is closed now. It will open at 9:00 a.m.
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