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First Horizon Bank

4.3

About this business

Location details

231 Public Square, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.312 reviews
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Mike Schenck's profile image
Mike Schenck 
4 weeks ago

3 employees and no customers except me. Been waiting … still waiting … and waiting. They don’t even acknowledge that I’m here. 

Damon Stoner's profile image
Damon Stoner 
a month ago

I am always pleased with the exemplary service provided at the First Horizon branch in downtown Franklin, Tn. Ms Shanita is friendly, conscientious, and professional. I highly recommend this bank for loans and personal banking. 

Chas Morton's profile image
Chas Morton 
a month ago

Shenita takes such good care of all of our banking needs. 

Annique M's profile image
Annique M 
2 months ago

I felt so comfortable talking w the Bank Manager, Mackenzy. I got guidance on a retirement direction and feel confident he had my best interest in mind. He shared with me some support from other local businesses. He loves this community and it really shows. I appreciated that! 

Jocelyn Gutierrez's profile image
Jocelyn Gutierrez 
6 months ago

worst drive thru service ever. I usually go to the one near the mall and they always greet me with a smile and ask me if I need anything else after I am done. This location sucks. I ask them what I need to do and they never ask me anything or say thank you nothing. I have to keep calling them back over the speaker and still I am asked “did you need something else?” and then asked if there was a car behind me. I’ve been here multiple times and it’s always the same shitty service. they should learn from the other location. 

Frequently asked questions about First Horizon Bank

How is First Horizon Bank rated?

First Horizon Bank has a 4.3 star rating with 12 reviews. 

When is First Horizon Bank open?

First Horizon Bank is open now. It will close at 4:00 p.m. 

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