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First Dental of Pineville

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12 reviews
|Endodontists|Charlotte, NC 28226

10700 Kettering Dr, Ste A, Charlotte, NC 28226

(704) 540-5440

Closed now


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First Dental of Pineville - Welcome! Our friendly, caring and knowledgeable staff takes the time to understand each patient’s needs and provides the highest quality of care to with using the latest technology and techniques in the dental industry. We personally invite you to come visit our comfortable office and meet our friendly staff. We also understand the urgency of painful emergencies that’s why First Dental of Pineville offers same day and after hour’s appointments. We are conveniently located off of Pineville Matthews Rd and Park Road right near the CMC hospital right off the I-485 exit, Mathews Pineville Road/Highway 51. We accommodate the working professional as we

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12 reviews
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Jennifer E. on Yellow Pages

4 years ago

05/21/2017, 07:38 AM
Unfortunately, this does not offer the option of posting a lack of stars, so I kind of feel like it's an ill-gotten and completely unearned accolade. Yesterday I had my first appointment at First Dental of Pineville and while the receptionists were quite pleasant, I was in a great deal of pain due to my need of a root canal. Due to a past episode of Posterior Reversible Encephalopathy Syndrome (PRES) that was exacerbated by Serotonin Syndrome that led to multiple seizures and strokes, I made it a point to reiterate both verbally and in writing on my medical documents that I had an "allergy" to drugs that fall into the SSRI category. After the single most painful dental cleaning of my life and with tears streaming down my face, I asked if it would be possible to receive a Novacaine injection to give me a reprieve from the pain I had been suffering and which became markedly worse after that sadistic cleaning. I was denied the injection and told to take Motrin as it would be sufficient for the nerve pain that I now need a root canal to remedy. By the time I was halfway home, the pain was so mad that I began calling emergency dental clinics to find someone who would do a last minute Novacaine injection. When I called First Dental to beg for one, I was told that the "dental professional" was kind enough to write a prescription for something..... Something that causes a risk for seizures and Serotonin Syndrome. So best case scenario, they just don't listen, worst case, they'll kill you. After receiving multiple emails requesting that I leave a review to help build their business, unless I was unsatisfied, in which case I was to call so they could make an attempt to rectify the issues and when I did, I was told that they "stopped using Novacaine in 1950" and that the scholarly and scientific articles I was pulling the information on the meds were nonsense.... I was belittled and was mocked and it was the worst dentist I have ever had the displeasure of knowing!
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