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First Class Carpet Service

4.8

About this business

Location details

3301 New Mexico Ave NW #366, Washington, DC, 20016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.894 reviews
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Cathy C's profile image
Cathy C 
5 days ago

i worked with caden, one of the owners, and the whole carpet cleaning experience was the total package when it came to customer service. he arrived right on time, walked through the carpeted areas with me, and clearly explained the steam cleaning and spot treatment we had already discussed. He cleaned the agreed-upon rooms thoroughly and even had enough time to freshen a few extra carpet areas that were not part of the original plan. The process was fast, smooth, and very professional from start to finish. my older, heavily ... read more

Bernard Duke's profile image
Bernard Duke 
2 weeks ago

They did a great job on my 12x10 shag area rug. I had tried to clean it myself before, and that was definitely not the best idea. Tucker and Ralph arrived, walked me through the rug cleaning process, and shared a few simple tips for keeping the carpet looking fresh longer between cleanings. I expected the service to take much longer, but they worked efficiently and finished in less than an hour. The difference was easy to see right away. The rug looked brighter, cleaner, and much better overall, and the texture even felt ref... read more

renee wright's profile image
renee wright 
3 weeks ago

First Class Carpet Service did an amazing job. They handle home carpet cleaning, upholstery cleaning, and even vehicle carpet and seat cleaning. They cleaned the carpets in my home this week, and every room looks fresh, feels soft, and seems almost brand new again. They also took care of my truck after I spilled a protein shake on the floor mats and upholstery, and they removed the mess with real attention to detail. Jeffrey, Ralph, and Logan were polite, thorough, and easy to work with from start to finish. The whole servic... read more

Ruby Cooley's profile image
Ruby Cooley 
a month ago

i contacted First Class Carpet Service to clean my cream-colored couch, and with a black dog in the house, the pet hair was deeply worked into the cushions and fabric. After the first visit, the upholstery cleaning did not look as complete as i hoped, so i felt a little disappointed. When i called back and explained my concerns, they were very understanding and responsive. Ralph personally came out to redo the couch cleaning and gave extra attention to the upholstery fibers, pet hair removal, and overall fabric care. light-c... read more

Carolyn O's profile image
Carolyn O 
a month ago

I reached out about some stained dining room chairs and a carpet cleaning need, and I got a fast reply right away. After I sent photos of the chair fabric and the carpet areas, Tucker quickly provided a very fair estimate. The whole process was easy, clear, and professional from start to finish. The upholstery cleaning on the chairs came out excellent, and the carpet looked fresh, clean, and much brighter after the service. He also applied a protective treatment to the fabric, which gave me extra peace of mind for future spi... read more

Frequently asked questions about First Class Carpet Service

How is First Class Carpet Service rated?

First Class Carpet Service has a 4.8 star rating with 94 reviews. 

When is First Class Carpet Service open?

First Class Carpet Service is open now. It will close at 5:00 p.m. 

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