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First Citizens Bank

3.2

About this business

We Value Relationships. Visa, Sharebuilder, Wealth Management, Ultraquest, Quest, Personal Savings Accounts, Personal Loans, Personal Checking, Personal Accounts, Mortgages, IRA Accounts, Insurance, Freemoney, Free Checking, E Checking, E Savings Bonds, College Savings Accounts, Certificates of Deposit, Business Checking, Business Accounts 

Location details

6550 Knightdale Blvd, Knightdale, NC, 27545, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.213 reviews
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Stacy Thomas's profile image
Stacy Thomas 
on Google
6 months ago

Well I really thought this was a great bank. Then I got what I thought was a remote job and found money being taken out of my account instead of deposited. Apparently they decided not to reverse these transactions and block them or give me a new account I was told there was nothing they can do. 

Winifred Richardson's profile image
Winifred Richardson 
on Google
6 months ago

This First Citizens Bank has the rudest and most ignorant employees I have ever had to deal with at any bank or credit union. They are basically stupid. This is sad only in the south. Don't let the growth of knightdale fool you. This bank has been here a while and incompetency is their logo.Stay away. 

Chantal's profile image
Chantal 
on Google
8 months ago

The worst bank that can exist in North Carolina, A discriminatory bank in its policy when opening an account for non-residents, Bank like this should go bankrupt. I did not open the account as a citizen, due to discrimination in their police when I went with my husband... 

Alex Sebring's profile image
Alex Sebring 
on Google
a year ago

Manager is terrible. Wouldn’t deposit a cashiers check. Will be switching banks. DONT GO HERE. 

Mark Phillips's profile image
Mark Phillips 
on Google
a year ago

I have banked with First Citizens over 30 years. I have never ever had an issue with their business or customer interaction until I moved to Knightdale. The teller at the drive thru window has a BAD ATTITUDE!!!! I will never bank at this location again. I will travel into Raleigh where I have had superb business for so many years. Knightdale First Citizens should rethink and hire staff that goes by the First Citizens standards and overall respect for each individual 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 13 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 6:00 p.m.  

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