This profile has been claimed by the business owner or representative.
First Call Cleaning and Restoration, Inc is a full service construction and restoration company. We specialize in fire damage, water damage, mold remediation, air duct cleaning and crawlspaces encapsulation. We are a quality driven organization that focuses heavily on client relationships. We have been in business since 1989.
3205 NC-62, NC-62, Burlington, NC, 27217, United States
Get directionsChris, Josh, and Fred were awesome! Compassion, communication, and service were top notch. Big props to Fred. We were on a tight timeline to have our repairs completed and Fred stayed right on it until done! Definitely recommend!
Business response:
Thank you very much! We appreciate you giving us the opportunity to serve you!
Good, honest company. They do excellent work, and have very professional people.
Very professional and knowledgeable. Did an excellent job.
During a horrible time in our lives we put our trust and hope into first call. they beyond let us down! we were given a new project manager- who has since been fired. our home was estimated to take a month, we were in hotel for over 3 months. numerous times we tried to reach out to the owner to Express concerns and he was always unavailable. we went to the office to make payment; from our insurance as all this was covered and paid in full. the lady we spoke with acted as it was nothing wrong and even stated you all need to l... read more
Business response:
Hi Jill - Thank you for taking the time to leave a review. My name is Josh, the CEO, and what you described concerns me as it fell very short of our company values. In general, we strive to diligently complete the work within the estimated timeframe while proactively communicating any delays that come up. I'm sincerely sorry you had this experience during the already difficult time of being displaced from your home. Please consider contacting me at josh@firstcallnc.com or 336-227-1807 so I can listen to your concerns and wor... read more
Timely and friendly service professionals
Had my ducts cleaned. Very professional and thorough with the cleaning. Would recommend.
We had water damage from a hole in our roof and Josh was quick to come out and explain what we were dealing with. He was very thorough in examining the area with water damage. Josh was very knowledgeable and very honest with us and ensured we had a clear understanding of the damage and the plan moving forward. I would highly recommend First Call for any water damage issues you may encounter.
First Call Cleaning & Restoration, Inc has a 4.8 star rating with 166 reviews.
First Call Cleaning & Restoration, Inc is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com