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First American Title Insurance Company

2.4

About this business

Location details

2 First American Way, Santa Ana, CA, 92707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.456 reviews
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Maurice Coates's profile image
Maurice Coates 
a day ago

I’ve been a customer with First American over 20 years, within the past 2-3 years it appears their customer services is declining. Constantly providing contractors that will not answer their phones or provide bad service. You can’t reach the corps office personnel to talk with someone anymore. The automated system is horrible, and the 3rd party you call to get services I won’t elaborate on them. 

RRDC's profile image
RRDC 
a month ago

Andrea was very helpful and very kind, send her your escrow business. 

Yosef Deutsch's profile image
Yosef Deutsch 
6 months ago

I warn everyone to stay away from this shady unethical company, they will wait until you pass away and its "too late" to fight the case. In their statement they said I was aware of the missing amount from now over 21 years ago, but they NEVER reached out to me to inform me of this officially I was never given advice nor direction, or informed of what my options where. This company has strained every single one of my familial relationships, and now I don't even get updates on what they are doing. They've since shuffled lawyer... read more

rod wilson's profile image
rod wilson 
7 months ago

KB HomeandFirst American Title(escrow) was deceptive--document handling and lack of transparency. Our lot map referenced a recorded map (under builder seal at the City of San Marcos). The recorded map was in the Preliminary Title Report (PTR). The PTR was conflated with the legal property description in the deed at final signing. The recorded map, PTR (without our buyer names), and title policy were not uploaded to First AM portal until close of escrow. These material facts were mailed weeks after closing. Material informati... read more

Ivett Navarro's profile image
Ivett Navarro 
8 months ago

Absolutely ridiculous title company. Charging for title insurance, but fail to advise and correct a title issue. Left us to pay the tax assesor for something that was not our fault. A year and half later, we finally started receiving the reversals from the assesor's office, only to find out the last check went to this title company instead of the property seller/owner. Now I am calling to retrieve payment and no one calls back or knows what is happening. 

Frequently asked questions about First American Title Insurance Company

How is First American Title Insurance Company rated?

First American Title Insurance Company has a 2.4 star rating with 56 reviews. 

When is First American Title Insurance Company open?

First American Title Insurance Company is closed now. It will open on Monday at 9:00 a.m. 

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